Rob Simon
Rob Simon at Klaben Ford Lincoln

Rob Simon

Service Advisor

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
4.9
275 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

4.9

275 Reviews

Write a Review

275 Reviews of Rob Simon

September 11, 2025

Dealership Rating
Employee Rating

Fairly easy to get an appointment. Got me in and out within the time I had available for the appointment, which was very important that day. More

by Steven Parsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe French

September 10, 2025

Dealership Rating
Employee Rating

The service department is friendly and professional and always provide positive care for my vehicle. More

by kerr23bear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 01, 2025

Dealership Rating
Employee Rating

Robert was very professional and honest. My husband and I are very pleased with the service More

by gregorywilson56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 28, 2025

Dealership Rating
Employee Rating

I have been going to Klaben for years for vehicle service. Staff is very kind and helpful. More

by crober62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 25, 2025

Dealership Rating
Employee Rating

Just revising my review after speaking with Aaron, but everything was great! I am happy to report I have no negative feedback to provide. More

by dshlager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 22, 2025

Dealership Rating
Employee Rating

Very helpful and efficient considering I did not have an appointment when I showed up! More

by dshlager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Klaben Ford Lincoln responded

Hi Deborah! Thank you so much for taking the time to post a review and share your honest feedback. We ask for this through many different venues as we are looking for the honest feedback that tells us what we are doing well and areas needing attention or improvement. We then take that feedback and use it internally for coaching and counseling with our team. This is geared towards making us better at achieving our goal of meeting and exceeding the expectations of our clients. Thank you for taking some time out of your day to chat with me! I appreciate all your kind words. If we can help with anything else, don’t hesitate to reach out! Thanks! Aaron Heinlein 330.352.1925 aheinlein@klaben.com

August 21, 2025

Dealership Rating
Employee Rating

The car was repaired when promised and on time , which with some dealers this never happens More

by dperry285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 18, 2025

Dealership Rating
Employee Rating

This is a dealership that really does care about keeping their customers happy. By doing that they will have repeat customers. More

by jonbruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 08, 2025

Dealership Rating
Employee Rating

Bo was the best salesman we ever dealt with he explained everything and went out of his way to make us feel comfortable More

by ikeydavid97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bo Stewart

August 05, 2025

Dealership Rating
Employee Rating

We were greeted each time we entered the show room, we were able to sit in and drive all suvs interested in. I would give the entire klaben team a 10 out of 10! More

by spbretland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
1
...

Dealership Inventory (216 Vehicles)

used 2020 Ford Escape car, priced at $17,088
2020 Ford Escape
used
Agate Black Metallic exterior
Automatic
All-wheel Drive
new 2025 Ford Bronco Sport car, priced at $39,060
2025 Ford Bronco Sport
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
used 2022 Ford Escape car, priced at $22,488
2022 Ford Escape
used
Iconic Silver Metallic exterior
Automatic
Front-wheel Drive
used 2023 Ford F-150 car, priced at $37,088
2023 Ford F-150
used
Antimatter Blue Metallic exterior
Automatic
Four-wheel Drive
used 2022 Ford EcoSport car, priced at $21,488
2022 Ford EcoSport
used
Blue Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Bronco Sport car, priced at $37,065
2025 Ford Bronco Sport
new
Shadow Black exterior
Automatic
Four-wheel Drive