Ridge Hancock
Ridge Hancock at Klaben Chrysler Jeep Dodge Ram

Ridge Hancock | Page 3

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
5.0
125 Reviews
5.0

125 Reviews

Write a Review

125 Reviews of Ridge Hancock

March 19, 2026

Dealership Rating
Employee Rating

I had a great experience with bringing my Jeep Grand Cherokee for an oil change & tire rotation. Ridge was very helpful and friendly. Service was completed on time and I felt well taken care of all arou More

by Kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 12, 2026

Dealership Rating
Employee Rating

Great service in the service dept. All went smooth and all experiences have been positive in all aspects do far. More

by TODD.PELFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 03, 2026

Dealership Rating
Employee Rating

Great service despite the parts delivery times, which I understand are out of your control. Thank you. More

by sshebeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 24, 2026

Dealership Rating
Employee Rating

Josh was very thorough, explained that will be done during the service appointment, kept me informed the whole time. He was efficient, friendly and knowledgeable. More

by ida3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh McFarland

February 24, 2026

Dealership Rating
Employee Rating

We needed a jump start because the battery In our 2018 Jeep Wrangler was dead. They arrived within 10 minutes. We then drove to the Service Department and Service quickly wrote us up for a battery replace More

by jjones146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will came quickly to jump start our Jeep

February 23, 2026

Dealership Rating
Employee Rating

very professional and communicative of time line and services completed! Klaben has the best sales/service team I’ve ever experienced!!! More

by PrzTheLowered
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

February 19, 2026

Dealership Rating
Employee Rating

Very satisfied . Very satisfied .Very satisfied .Very satisfied. Very satisfied. Very satisfied. Very satisfied. Very satisfied. More

by lynk57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 17, 2026

Dealership Rating
Employee Rating

Service went well, no surprises. Service advisor communicated well and provided loaner car. Appreciate the help. More

by davidmontoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 16, 2026

Dealership Rating
Employee Rating

Had an iissue but Ridge and Jeff handled it promptly. I appreciate them going the extra mile. More

by jenstates
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Ashley

February 16, 2026

Dealership Rating
Employee Rating

They kept me updated regularly on a lengthy recall repair when parts availability was impacted by a backorder. More

by leebrown44262
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Dealership Inventory (283 Vehicles)

new 2026 Ram 1500 car, priced at $48,710
2026 Ram 1500
new
Molten Red Pearlcoat exterior
Automatic
Four-wheel Drive
used 2023 Jeep Gladiator car, priced at $37,088
2023 Jeep Gladiator
used
Sarge Green Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Ram 1500 car, priced at $57,895
2026 Ram 1500
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Dodge Charger car, priced at $55,480
2026 Dodge Charger
new
Diamond Black exterior
Automatic
All-wheel Drive
new 2026 Jeep Grand Cherokee L car, priced at $51,995
2026 Jeep Grand Cherokee L
new
Diamond Black exterior
Automatic
Four-wheel Drive
new 2026 Jeep Gladiator car, priced at $52,110
2026 Jeep Gladiator
new
Black Clearcoat exterior
Automatic
Four-wheel Drive