Ridge Hancock

GREAT Dealer. .Better then great service department...And a fantastic owner!! Rich Klaben and his dealerships and employees are world class!! .Better then great service department...And a fantastic owner!! Rich Klaben and his dealerships and employees are world class!! More

by scott.phelps Verified Customer Verified Customer

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Very helpful and good communication on steps to get my truck fixed everyone was very professional and seemed genuinely interested in helping me get to the bottom of the problem truck fixed everyone was very professional and seemed genuinely interested in helping me get to the bottom of the problem More

by dritchey02 Verified Customer Verified Customer

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Great customer service! Ridge is the best at communicating and keeping things moving in the right direction. I highly recommend the service department at Klaben. Ridge is the best at communicating and keeping things moving in the right direction. I highly recommend the service department at Klaben. More

by mkenny9800 Verified Customer Verified Customer

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Ridge was really easy to work with. Service was done in a timely matter. Even followed up the day after. Service was done in a timely matter. Even followed up the day after. More

by jenp1017 Verified Customer Verified Customer

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Ridge is excellent at customer service. Excellent communicator and he worked to get me scheduled promptly and made sure all my questions were answered. Highly recommend Ridge! Excellent communicator and he worked to get me scheduled promptly and made sure all my questions were answered. Highly recommend Ridge! More

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Liz Curry is great. She follows through on everything that we talk about for the care of my car. She follows through on everything that we talk about for the care of my car. More

by soccermom8599 Verified Customer Verified Customer

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Awesome Service timely courteous best service around. Ridge and his team to include Elisabeth. We’re not only helpful friendly, but made the experience one that was delightful. Ridge and his team to include Elisabeth. We’re not only helpful friendly, but made the experience one that was delightful. More

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Honest, professional and caring. Not many dealerships still do business this way. Thanks Ridge and Klaben Dodge! Not many dealerships still do business this way. Thanks Ridge and Klaben Dodge! More

by latinmike2 Verified Customer Verified Customer

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I was looking for a better dealership to take my truck to get serviced. I talked to Ridge and he made an appointment for me to bring my truck in. He explained the whole process of getting my truck repaired. get serviced. I talked to Ridge and he made an appointment for me to bring my truck in. He explained the whole process of getting my truck repaired. It all went smoothly because of his communications and keeping his promise on updating me throughout the process. My truck is running great now. Thank You More

by MYEMAIL4489 Verified Customer Verified Customer

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The work that was performed was done to my expectation. Great service and my service advisor was excellent. Great service and my service advisor was excellent. More

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