Elizabeth Curry
Elizabeth Curry at Klaben Chrysler Jeep Dodge Ram

Elizabeth Curry

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9
212 Reviews
4.9

212 Reviews

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212 Reviews of Elizabeth Curry

October 05, 2026

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Liz kept me informed throughout the repair process, despite ongoing challenges with the availability of repair parts. More

by Saccom
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Recommend Dealer
Yes

September 30, 2026

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Justin did a great job helping me find my new Jeep! He was a great communicator, very flexible with my schedule, and always so nice and helpful whenever I had questions. He made the whole process easy. More

by hsavetski
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Recommend Dealer
Yes

August 21, 2026

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Always super friendly and helpful. They explain everything and always make sure the work is completed. More

by PSimon
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Recommend Dealer
Yes

August 14, 2026

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I’ve been a Klaben customer for many years. I keep retuning not only because of a high quality product, but also because of the great service from the sales, finance and service staffs. Elizab More

by Fireguy1
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Recommend Dealer
Yes

July 29, 2026

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All around a great experience. All of the employees are easy to work with, flexible and very professional. More

by holly.vanover
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Recommend Dealer
Yes

Other Employees Tagged: Ridge Hancock

July 28, 2026

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I’ve specifically asked several times to not work with one specific person at service department and not sure why I keep getting put with him especially after calling before the appointment to remind them More

by Jessgreer31
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Ridge Hancock

Jul 29, 2026

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. I sincerely apologize for the frustration and disappointment you've experienced. It's especially concerning to hear that, despite your repeated requests not to work with a specific service advisor, those preferences were not honored. We understand how important it is for every customer to feel heard and treated with respect. I'm also sorry for the inconvenience surrounding your name change and for any communication that left you feeling rushed or pressured. We regret that what should have been a simple update added unnecessary stress to your visit. Additionally, I apologize that the complimentary car wash was not completed as requested. We understand how disappointing it is to look forward to that service only to feel your vehicle was returned in worse condition. Jessica, Thank you for taking the time to return my call and for giving me the opportunity to make things right. I truly enjoyed our conversation and appreciate the chance to address your concerns. I'm glad we were able to reach a resolution, and I hope this marks the beginning of many positive experiences with us moving forward. As I mentioned during our conversation, if there's ever anything you need, I—and the entire Klaben team—are here to help. Please don't hesitate to reach out to me directly. Thank you again for your time, your trust, and the opportunity to earn your business. Jeff Bryant 330-673-3139 ext 409

July 25, 2026

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I just can’t stop from coming back to Klaben. The people there are knowledgeable and friendly. They go out of their way to help and listen well to what you say. More

by Kingmatt8891
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Recommend Dealer
Yes

July 16, 2026

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Elizabeth Curry made getting service work done on my Jeep Grand Cherokee very easy. She is very efficient and explains things in great detail. More

by cals7529
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Recommend Dealer
Yes

July 11, 2026

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The process was quick and efficient, they answered all my questions and got me out of there with my new car in time to scoop my kids! More

by Katie20
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Recommend Dealer
Yes

July 09, 2026

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my service on my 2023 jeep cherokee was top notch. thank you. waiting area was clean More

by cals7529
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Recommend Dealer
Yes
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