Jeff Ashley
Jeff Ashley at Klaben Chrysler Jeep Dodge Ram

Jeff Ashley

Service Director

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

Contact Me
4.9
34 Reviews

Dealership Experience

3 yrs

Industry Experience

3 yrs

Specialties & Trainings

Dale Carnegie

4.9

34 Reviews

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34 Reviews of Jeff Ashley

May 14, 2026

Dealership Rating
Employee Rating

GREAT Dealer. .Better then great service department...And a fantastic owner!! Rich Klaben and his dealerships and employees are world class!! More

by scott.phelps
Service Price Transparency
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Recommend Dealer
Yes

May 14, 2026

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Very helpful and good communication on steps to get my truck fixed everyone was very professional and seemed genuinely interested in helping me get to the bottom of the problem More

by dritchey02
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Recommend Dealer
Yes

February 16, 2026

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Had an iissue but Ridge and Jeff handled it promptly. I appreciate them going the extra mile. More

by jenstates
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ridge Hancock

January 15, 2026

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Employee Rating

all of the open door kick panels were covered in greasey foot prints, returned next day and joe hilliard cleaned grease off. driver seat was not back to original position,headlight knob was in off position More

by bill
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard

Jan 15, 2026

Klaben Chrysler Jeep Dodge Ram responded

Bill, Thank you for taking the time to leave such a thoughtful and candid review, and for the kind, positive marks for Joe and me. We truly appreciate you recognizing the quality of the repair itself, and we sincerely apologize for the condition in which your vehicle was returned and for the inconvenience of having to take time out of your day to come back to the dealership. At Klaben, we strive for an excellent experience on every visit, clearly, we did not earn that. Your feedback truly helps us learn and improve, especially when it comes to the condition of a vehicle upon return. I also want to personally thank you for taking the time to speak with me on the phone today; we value that opportunity to listen and ensure your concerns were addressed. We appreciate your business and your honesty, and we look forward to continuing to earn your trust and providing you with the level of care and service you deserve on future visits. If there is anything I can ever assist with in the future, please feel free to reach out! The entire Klaben team and I remain at your service. Jeff Ashley 330.673.3139 EXT 405

November 22, 2025

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Greg and the store manager are great. They provided me with first-class, personalized service, always putting my needs first and showing high levels of honesty and empathy. More

by Damoraisg
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Recommend Dealer
Yes

November 17, 2025

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Jeff and Liz were a delight to work with. They made me feel like they genuinely cared about my vehicle. More

by Mshawb13
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Curry

November 13, 2025

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Klaben is very customer-oriented. Upfront and fair when it comes to pricing out a new vehicle. Highly recommend them! More

by Blue JGC
Sales Price Transparency
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Recommend Dealer
Yes

October 02, 2025

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I’m thankful for the team that helps me every time I’m in the Service area. I drive an Hour just to make sure Joe Hillard and his Crew get things done. Not only done but done correctly the 1$t time. Even wit More

by Sista24
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard , Brian Franklin

August 26, 2025

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The service department really puts great effort in trying to rectify the problem at hand. More

by raynovak912
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ridge Hancock, Tyler Schultz

August 06, 2025

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Some great compassionate people there Elizabeth Curry, her and Tyler were my go to. They helped me to Infinity I'm serious. It wasn't always an easy road but they definitely did the work for me I apprecia More

by wilsonetta5
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Curry, Tyler Schultz

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