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Elizabeth Curry

Overview Reviews (212) Inventory (333)

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Elizabeth Curry

Elizabeth Curry | Page 2

Service Advisor

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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4.9

212 Reviews

Overview Reviews (212) Inventory (333)

4.9

212 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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212 Reviews of Elizabeth Curry

July 02, 2026

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Employee Rating

Liz is quite literally my favorite person to work with, she always takes the best care of my car needs! she always takes the best care of my car needs! More

by Kaitdantonio

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

June 26, 2026

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Elizabeth Curry is very good at her job and will continue to go there for service. to go there for service. More

by keith90

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Jun 26, 2026 -

Klaben Chrysler Jeep Dodge Ram responded

Keith, Thank you for taking the time to post a review regarding your recent visit. Your feedback is very important to us. Although your 4-Star review may describe a good experience, we obviously fell short in some way to deliver the level of experience you expect and deserve when you put your trust in the Klaben Team. I apologize for leaving you feeling anything less than completely satisfied. We share your feedback with our entire team and reflect on its content for use in coaching, counseling, and celebrating. Might I have a few more minutes of your time to gain additional insight? I was unable to find you in our database. My personal contact information is below. We appreciate your business, but more important to us are the relationships we stand to gain and maintain based on trust and confidence. Thank you again for your feedback. I and the entire Klaben Team remain at your service. Jeff Ashley 330.673.3139 EXT 405 jashley@klaben.com

June 24, 2026

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Employee Rating

Great experience purchasing my new truck at this dealership and working with Gabe and the service department dealership and working with Gabe and the service department More

by handyheatcool

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Hilliard, Michael Van Hoose, Brian Binegar, Ridge Hancock, Tyler Schultz, Josh McFarland, Gregory Sack , Joby Bacher, Nicole Bevan, Gabe

June 20, 2026

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Employee Rating

Always a pleasure dealing with Elizabeth in service. She is very helpful and explains things clearly. She is very helpful and explains things clearly. More

by kash1965

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Ken Harris

June 17, 2026

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Employee Rating

Extremely pleased with the service I got on my 2021 Wrangler Rubicon. Liz is my regular tech however this trip I met a young man by the name of Ridge. He was very personable as well as knowledgeable of Wrangler Rubicon. Liz is my regular tech however this trip I met a young man by the name of Ridge. He was very personable as well as knowledgeable of the services I required. Either way I will continue to bring my Wrangler to Klaben for service. I will say one thing about automotive service “It’s the people you meet that you remember most” Bravo Zulu Klaben CDJR. More

by fzarycki

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Ridge Hancock

June 14, 2026

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Employee Rating

The team at Klaben is awesome! Liz always does a great job and the team goes above and beyond to make sure the customer is satisfied! Liz always does a great job and the team goes above and beyond to make sure the customer is satisfied! More

by JeepMama

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Recommend Dealer

Yes

June 13, 2026

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Liz was great; explained everything upfront and met our needs of getting the vehicle back in timely fashion. She was kind, understanding and about business lol! needs of getting the vehicle back in timely fashion. She was kind, understanding and about business lol! More

by chauntiawilliams

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Recommend Dealer

Yes

June 02, 2026

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Employee Rating

Liz was great. Excellent communication and follow up. Made for a great experience. Well done! Excellent communication and follow up. Made for a great experience. Well done! More

by temanuel23

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

June 01, 2026

Dealership Rating

Employee Rating

Joe was in constant contact with me about my situation and what the next steps to get my vehicle repaired. Much appreciated. and what the next steps to get my vehicle repaired. Much appreciated. More

by dave.hess257

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Recommend Dealer

Yes

Other Employees Tagged: Joe Hilliard

May 26, 2026

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Employee Rating

I brought my jeep in for service with an issue. They told me they fixed it, but all they did was make it worse. They told me they fixed it, but all they did was make it worse. More

by chefadam2001

Verified Customer

Service Price Transparency

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Recommend Dealer

Other Employees Tagged: Brian Binegar

May 28, 2026 -

Klaben Chrysler Jeep Dodge Ram responded

Adam, Thank you for taking the time to leave your feedback and for speaking with me when you dropped off your Jeep. I understand how frustrating it is to bring your vehicle in expecting a resolution and feel like the situation has only gotten worse. We appreciate you being candid about your experience. After our conversation, Liz and I are working directly with the engineers to address each concern thoroughly. We will not release the vehicle until we are confident the issues have been properly resolved. I’m also personally monitoring the progress closely and checking for updates throughout the day so we can keep communication clear and consistent moving forward. We understand we’ve lost some of your trust during this process, and our goal now is to earn it back by making this right. Thank you again for your patience and for giving us the opportunity to correct the situation. Jeff Ashley 330.673.3139 EXT 405

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