Richard Lanci
Richard Lanci at BMW of Fort Washington
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Richard Lanci

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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5.0
261 Reviews

Dealership Experience

10 yrs, 7 mos

Industry Experience

45 yrs, 3 mos

Languages Spoken

English English

5.0

261 Reviews

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261 Reviews of Richard Lanci

March 06, 2025

Dealership Rating
Employee Rating

BMW of Fort Washington is above & beyond the most DEVOTED, CARING, EFFICIENT, 5-STAR, consistently supportive facility/dealership/service center. It is a privilege to drive the beautiful BMW that I h More

by alexishfox
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 09, 2025

BMW of Fort Washington responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. Please don't hesitate to reach out if there's anything additional we can do for you.

March 03, 2025

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Employee Rating

ben was very helpful through out the whole process and so was the team that works here More

by baran
Service Price Transparency
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Recommend Dealer
Yes
Mar 08, 2025

BMW of Fort Washington responded

Hi Baran, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

February 22, 2025

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Dennis Ben and Richard and the tree misquoters of the dealership. Best service. Highly recommended. More

by mamurovmaruf91
Service Price Transparency
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Recommend Dealer
Yes
Feb 24, 2025

BMW of Fort Washington responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 22, 2025

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Ben and Dennis did a great job. Excellent service. BMW of Fort Washington is the place to do all your BMW need 🙏 More

by Nickgoncharov.1998
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 24, 2025

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

February 22, 2025

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Best service director without appointment saved my weekend. Ben he’s great help best attitude. Also my service advisor Dennis I do recommend them to everyone thx a lot and god bless you all More

by Nickgoncharov.1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 22, 2025

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Employee Rating

Thank you Ben, Dennis, and Melany for the amazing service you guys have provided today. You guys are such an amazing team and i will continue to have my vehicle serviced here. More

by mexims
Recommend Dealer
Yes
Feb 24, 2025

BMW of Fort Washington responded

Hi Mexims, thank you for your positive review. We're glad to hear that you found our team here at BMW of Fort Washington so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

February 17, 2025

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Employee Rating

Ben is a very helpful guy great service very nice people come check them out More

by Basheryaghnam5
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 20, 2025

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 12, 2025

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Employee Rating

Ben and Rich did a great job, always take care of me when I come in. More

by Vgolov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 29, 2025

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Employee Rating

Came in with no appointment today and Rich Lanci took very good care of me! Ben was also awesome as well! Nothing but amazing customer service! I recommend this dealership 100%! Thank you guys for making More

by arodriguez6753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 25, 2025

Dealership Rating
Employee Rating

Visited service at Ft Washington dealership and met Ben. Very good man who strive to provide best customer service! Good job! More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

BMW of Fort Washington responded

Hi Alex, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

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