Richard Lanci
Richard Lanci at BMW of Fort Washington

Richard Lanci | Page 36

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
379 Reviews

Dealership Experience

11 yrs, 9 mos

Industry Experience

46 yrs, 5 mos

Languages Spoken

English English

5.0

379 Reviews

Write a Review

379 Reviews of Richard Lanci

August 25, 2022

Dealership Rating
Employee Rating

Phil was awesome to work with. He Made the new car buying experience easy from beginning to end. FW BMW over all experience was great. My kind of place to do business with. More

by TimmyM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Milewski, Corey Evans

Aug 27, 2022

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

August 19, 2022

Dealership Rating
Employee Rating

Very well maintained and clean dealership. Service was completed on schedule and the car was washed and vacuumed as promised. The service writer, Startzel was on top of all aspects of service More

by Squiggy_313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Baker, Ryan Young, Brittany Startzel , Benny

Aug 24, 2022

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 04, 2022

Dealership Rating
Employee Rating

Ben ammar rich lanci Ryan your the best recommend BMW fort Washington best service department More

by dsonsini
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar , Michael Fastman

Aug 06, 2022

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Oct 22, 2022

dsonsini responded

Ryan young thank you so much for all your help. Thank you Richard Lanci as well. Amazing service and everyone was extremely helpful. Love everyone here!

August 04, 2022

Dealership Rating
Employee Rating

I bought my 2022 BMW X5 from BMW of Fort Washington, and also service it there regularly. The scheduling and wait times for service are the lowest I've ever experienced. Ben, Michael, Frank, and Richard a More

by Mayur Naik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar , Michael Fastman

Aug 06, 2022

BMW of Fort Washington responded

Hi Mayur, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

August 03, 2022

Dealership Rating
Employee Rating

Brought my car in for service to have my side mirror repaired and couldn’t be any happier with the responsiveness of the team. Despite scarcity of loaners, they were able to accommodate me with one and More

by Mike Errichetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 04, 2022

BMW of Fort Washington responded

Hello Mike, thanks for your great review, and for giving our dealership such a high-star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 26, 2022

Dealership Rating
Employee Rating

I have been buying cars at BMW of Fort Washington for decades and I am delighted with the service of people like Ben Ammar. Ben has always had a smile and welcoming reception. It is because of people lik More

by Damallach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2022

BMW of Fort Washington responded

Damallach, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you so much for choosing BMW of Fort Washington as your first choice for service!

July 21, 2022

Dealership Rating
Employee Rating

Ben Ammar Rich Lanci excellent service and will all ways recommend BMW fort Washington best BMW dealership around!!!! More

by Marshallderrick4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 22, 2022

BMW of Fort Washington responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Thanks for the recommendation, and have an amazing day!

July 19, 2022

Dealership Rating
Employee Rating

Fort Washington BMW has provided me with excellent service over the last 13 yrs. Thanks again to Ben Amman, Ryan Young and Richard Lanci. Came in at 8 this morning with a tire issue was out by 900. Th More

by Renee H.
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar

Jul 21, 2022

BMW of Fort Washington responded

Hi Renee, thank you for your positive review. We're glad to hear that you found our team here at BMW of Fort Washington so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

July 17, 2022

Dealership Rating
Employee Rating

Was amazed by the level of service. Done relatively quickly and the car was spotless. Going out of the way to clean my floor mates was incredibly appreciated and just shows the level of More

by Jmcohn5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Ben Ammar

Jul 19, 2022

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 17, 2022

Dealership Rating
Employee Rating

Ben is always helpful pleasant friendly and quick to make helpful suggestions. I can always depend on him to say hello and he always remembers my name. More

by jess.leventhal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2022

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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