Richard Lanci
Richard Lanci at BMW of Fort Washington

Richard Lanci | Page 36

Service & Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
452 Reviews

Dealership Experience

12 yrs, 3 mos

Industry Experience

46 yrs, 11 mos

Languages Spoken

English English

5.0

452 Reviews

Write a Review

452 Reviews of Richard Lanci

April 07, 2023

Dealership Rating
Employee Rating

Ben Ammar, Santo and crew made my service experience fantastic and this is the dealership to go to to get service done More

by BMW nut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar , Joe Baker, Santo Hannawacker

Apr 09, 2023

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

April 06, 2023

Dealership Rating
Employee Rating

Ben ammar great know him for over 21 years great person to deal with love service More

by Jawoodc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Berj Yeretzian, Ryan Young, Ben Ammar , Joe Baker, Melany Del Toro, Michael Fastman

Apr 08, 2023

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 05, 2023

Dealership Rating
Employee Rating

Every team member with whom I came in contact was extremely helpful. This includes the gentlemen who signed me in when I arrived the cashier who checked me out, and all of the service associates. More

by PDOTKH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Ryan Young, Ben Ammar , GIRARD, MELVIN

Apr 07, 2023

BMW of Fort Washington responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

April 04, 2023

Dealership Rating
Employee Rating

Ben helped me with my 3 series in service and Brittany was amazing as always! More

by Tim Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2023

BMW of Fort Washington responded

Hello Tim, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

April 03, 2023

Dealership Rating
Employee Rating

Ben is a incredible person very nice always has a smile and really makes sure you feel good making sure your satisfied 100% He’s the reason I come here for service and future purchases. More

by creditguy333
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar , Michael Fastman

Apr 06, 2023

BMW of Fort Washington responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. We hope you continue to choose us for all your automotive needs! Take care!

April 03, 2023

Dealership Rating
Employee Rating

Dealership was clean and all valet were friendly. Santo was the service provider for my grandfather, Ben was very accommodating to him. More

by Jibrealmoore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar , Michael Fastman, Santo Hannawacker

Apr 05, 2023

BMW of Fort Washington responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at BMW of Fort Washington so helpful in the purchase of your new vehicle. Our team is available should you require any extra help.

April 03, 2023

Dealership Rating
Employee Rating

The best customer service in town I’m glad I changed locations Ben am at is top notch More

by curt75.ct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar , Michael Fastman

Apr 05, 2023

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

April 01, 2023

Dealership Rating
Employee Rating

Ben is always helpful and Kyle is a very knowledgeable technician. He answers all of my questions and is a car guy so he knows exactly what mods the cars like. I’ll buy my next car from Julianna, she was More

by Mattlaff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar , Michael Fastman, Andrew Fisher

Apr 04, 2023

BMW of Fort Washington responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. Our team is available should you require any extra help.

March 29, 2023

Dealership Rating
Employee Rating

Extremely satisfied with everyone we came into contact with including Mike, Jim, bill and Ben. The service department is one of the best we have ever worked with More

by Bnydish
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jim Kostack, Ben Ammar, Bill Kamberogiannis , Santo Hannawacker, Mike Prince

Apr 01, 2023

BMW of Fort Washington responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

March 25, 2023

Dealership Rating
Employee Rating

Ben and Amy thank you for your help and service. Pleasure seen Ben again I appriciate thank you More

by antonio.c.ciliberto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2023

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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