Richard Lanci
Richard Lanci at BMW of Fort Washington

Richard Lanci | Page 36

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
395 Reviews

Dealership Experience

11 yrs, 9 mos

Industry Experience

46 yrs, 5 mos

Languages Spoken

English English

5.0

395 Reviews

Write a Review

395 Reviews of Richard Lanci

November 10, 2022

Dealership Rating
Employee Rating

Very lovely dealership. Everyone is very helpful and sweet. Melany helped me set up an appointment on the spot and Ben was very accommodating. I will definitely be back! More

by Camila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar , Melany Del Toro, Michael Fastman

Nov 17, 2022

BMW of Fort Washington responded

Hi Camila, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fort Washington! Safe travels!

November 09, 2022

Dealership Rating
Employee Rating

Nice people, great service and easy to communicate. Worth recommending to more people and introducing to friends More

by Alexji11
Recommend Dealer
Yes
Nov 15, 2022

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 08, 2022

Dealership Rating
Employee Rating

I came with my grandmom to drop off her car for service. As we pulled into the service lane, all the valets, service managers Ryan & Rich were very welcoming and allowed us to take our time. With the help o More

by Dolores Brown
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Menna, Ryan Young, Ben Ammar , Melany Del Toro, Maurice Wilson, Melvin, Taylor, Leroy

Nov 14, 2022

BMW of Fort Washington responded

Hello Dolores, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. We hope you continue to choose us for all your automotive needs! Take care!

November 08, 2022

Dealership Rating
Employee Rating

Ben ammar and the service team always well recommended. perfect job in good timing. Rich lanci . Ryan young More

by Neatneet1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Kostack, Amie Marshall, Ryan Young, Ben Ammar , Melany Del Toro, Michael Fastman

Nov 14, 2022

BMW of Fort Washington responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. We hope you continue to choose us for all your automotive needs! Take care!

November 04, 2022

Dealership Rating
Employee Rating

Thank you mr fastman for the great job you did with bmw of fort Washington.you are very smart man . Also taker of your best employees. Ben ammar is a leader More

by mcesarinijr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Fallon, Joe Baker, Berj Yeretzian, Amie Marshall, Ryan Young, Ben Ammar , Melany Del Toro, Michael Fastman, Joo Yeon Park

Nov 10, 2022

BMW of Fort Washington responded

Mcesarinijr, thank you for your positive review. We're glad to hear that you found our team here at BMW of Fort Washington so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

Nov 11, 2022

mcesarinijr responded

BMW of Fort Washington is one of the best places to go there. Service department is excellent leaded by management of Richard Lanci and Ryan Young , service advisor. Amie Graham was outstanding in the technician explained issues with my car, which was awesome. Also having met with Ben ammar after my car was finished and got it washed cleaned up and ready to go. He’s friendly personality is one of the reasons I continue to come back to BMW of Fort Washington, this company couldn’t run any better we having the leader ship of Mike Fastman thank you BMW for an awesome experience I will be continued to come back to this dealership. Everyone should go to BMW of Fort Washington friendly courteous, and kind. That’s BMW of Fort Washington.

November 03, 2022

Dealership Rating
Employee Rating

Thanks to Mike Fastman, GM for developing such a customer service and detailed oriented team overall. I appreciate the service team and the great job the Ben does to keep my Bimma sparkling! More

by Wes
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar , Melany Del Toro, Michael Fastman

Nov 09, 2022

BMW of Fort Washington responded

Wes, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

November 03, 2022

Dealership Rating
Employee Rating

Another great service experience. Ben took my wifes X5 after service and did a great job cleaning it and then dropping it off at out house. Thank you! More

by bchez23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2022

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

October 28, 2022

Dealership Rating
Employee Rating

I cannot say enough positive things about BMW of FT Washington. They all always go the extra mile! Upon check in and check out their attention to detail is impeccable. The service department is top not More

by missmoze1125
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Golis, Jim Kostack, Amie Marshall, Ryan Young, Ben Ammar , Michael Fastman, Mike E

Nov 03, 2022

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 28, 2022

Dealership Rating
Employee Rating

Everything about Ben Ammar's service at BMW Fort Washington was excellent. Highly recommend A+! More

by Iggmeista1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2022

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

October 28, 2022

Dealership Rating
Employee Rating

My TPM was going off nonstop for the past week so I brought my SUV in today to have it looked at. Ben brought it back to have it reset and 3 of my tires filled with air. Very thankful for him, Rich, an More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar , Melany Del Toro

Nov 02, 2022

BMW of Fort Washington responded

Hi Alex, we are very happy to have provided you with such a positive experience! Please let us know if you have any additional questions about services you received and thank you again for choosing BMW of Fort Washington!

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