Richard Lanci
Richard Lanci at BMW of Fort Washington

Richard Lanci | Page 37

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

Contact Me
5.0
395 Reviews

Dealership Experience

11 yrs, 9 mos

Industry Experience

46 yrs, 5 mos

Languages Spoken

English English

5.0

395 Reviews

Write a Review

395 Reviews of Richard Lanci

October 28, 2022

Dealership Rating
Employee Rating

Brought my BMW for a service check today and was taken care of very fast despite the large rush this morning. Thank you Ben, Rich, and Mel for your help! More

by Morganwtrevino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar , Melany Del Toro

Nov 02, 2022

BMW of Fort Washington responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 24, 2022

Dealership Rating
Employee Rating

I usually don’t write reviews, but today what I saw at BMW Fort Washington, made me change my mind. My brother asked me to drop his car for service, when I got there, I felt very comfortable and welcomed. More

by Amarildo311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Frank Menna, Ryan Young, Brittany Startzel, Ben Ammar , Melany Del Toro, Santo Hannawacker

Oct 30, 2022

BMW of Fort Washington responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. We hope you continue to choose us for all your automotive needs! Take care!

October 24, 2022

Dealership Rating
Employee Rating

Service always excellent. everyone great .technicians know what they’re doing. Richard lanci . Ryan young best guider also Ben Ammar good representative. Always recommend bmw o More

by Jenelle Joy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Menna, Ryan Young, Brittany Startzel, Ben Ammar , Melany Del Toro

Oct 30, 2022

BMW of Fort Washington responded

Hello Jenelle, we're happy you found our staff to be so supportive during your experience here at BMW of Fort Washington. We hope you continue to choose us for all your automotive needs! Take care!

October 24, 2022

Dealership Rating
Employee Rating

Excellent experience very courteous always checking up on you to make sure everything is taken care of, professional attitude make you feel right at home with the amenities! More

by 4jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2022

BMW of Fort Washington responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 22, 2022

Dealership Rating
Employee Rating

Lovely dealership! Everyone is very helpful. Ryan young, Richard lanci, Ben Ammar, Melany Del Toro, and a few others were extremely helpful. I will definitely recommend More

by dsonsini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar , Melany Del Toro

Oct 26, 2022

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 22, 2022

Dealership Rating
Employee Rating

Ryan young . rich lancy thank you for all your help . This excellent service making me decide to purchase another vehicle from bmw of fort Washington. Always recom More

by Sodiq1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar

Oct 26, 2022

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

August 25, 2022

Dealership Rating
Employee Rating

Phil was awesome to work with. He Made the new car buying experience easy from beginning to end. FW BMW over all experience was great. My kind of place to do business with. More

by TimmyM
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Milewski, Corey Evans

Aug 27, 2022

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

August 19, 2022

Dealership Rating
Employee Rating

Very well maintained and clean dealership. Service was completed on schedule and the car was washed and vacuumed as promised. The service writer, Startzel was on top of all aspects of service More

by Squiggy_313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Baker, Ryan Young, Brittany Startzel , Benny

Aug 24, 2022

BMW of Fort Washington responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 04, 2022

Dealership Rating
Employee Rating

Ben ammar rich lanci Ryan your the best recommend BMW fort Washington best service department More

by dsonsini
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar , Michael Fastman

Aug 06, 2022

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

Oct 22, 2022

dsonsini responded

Ryan young thank you so much for all your help. Thank you Richard Lanci as well. Amazing service and everyone was extremely helpful. Love everyone here!

August 04, 2022

Dealership Rating
Employee Rating

I bought my 2022 BMW X5 from BMW of Fort Washington, and also service it there regularly. The scheduling and wait times for service are the lowest I've ever experienced. Ben, Michael, Frank, and Richard a More

by Mayur Naik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar , Michael Fastman

Aug 06, 2022

BMW of Fort Washington responded

Hi Mayur, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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