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Richard Lanci
Richard Lanci at BMW of Fort Washington
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Richard Lanci

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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5.0
234 Reviews

Dealership Experience

10 yrs, 3 mos

Industry Experience

44 yrs, 11 mos

Languages Spoken

English English

5.0

234 Reviews

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234 Reviews of Richard Lanci

October 29, 2024

Dealership Rating
Employee Rating

Ben provided excellent service! He immediately asked if I needed anything.and I stated that I needed a ride. He assisted immediately. More

by Hlayna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Ryan Young, James Garito, Brittany Startzel, Ben Ammar, Alden Miller, Dennis Kogout

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Nov 01, 2024

BMW of Fort Washington responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Our team is available should you require any extra help.

October 28, 2024

Dealership Rating
Employee Rating

Ben customer service was extremely great was punctual and attentive to all my needs. I was totally satisfied. More

by andreoliver70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Frank Menna, Ryan Young, James Garito, Brittany Startzel, Ben Ammar, Melany Del Toro, Alden Miller, Dennis Kogout

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Nov 01, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 21, 2024

Dealership Rating
Employee Rating

Ben, thank for great service. You are the best! I recommend your dealership to everyone. More

by Scottrichman0831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Berj Yeretzian, Amie Marshall, Frank Menna, Ryan Young, James Garito, Brittany Startzel, Ben Ammar, Alden Miller, Dennis Kogout

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October 03, 2024

Dealership Rating
Employee Rating

Ben and Ami treated me like family. I come from NJ bec I love this dealership More

by deni.moldovan95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Fastman, Amie Marshall, Gary Koval, Frank Menna, Ryan Young, James Garito, Brittany Startzel, Ben Ammar, Melany Del Toro

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Oct 06, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 28, 2024

Dealership Rating
Employee Rating

Ben was very helpful and pleasant. He was great .I recommend BMW of Fort Washington. More

by jaythomas1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Frank Menna, Ryan Young, James Garito, Brittany Startzel, Ben Ammar, Melany Del Toro, Alden Miller, Dennis Kogout

Report | Print
Oct 02, 2024

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

September 20, 2024

Dealership Rating
Employee Rating

Ben and aldon were great and supportive always would highly recommend to anyone that I know More

by Mohammad ibrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Ryan Young, James Garito, Brittany Startzel, Ben Ammar, Melany Del Toro, Alden Miller

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Sep 21, 2024

BMW of Fort Washington responded

Hi Mohammad, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 17, 2024

Dealership Rating
Employee Rating

I haven been associated with FW BMW for 24 years. Great facility and always professional! Ben and Armon are great and extremely helpful, professional and ready to assist! I definitely recommend FW More

by Klloyd410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, Brittany Startzel, Ben Ammar, Melany Del Toro, Alden Miller, Dennis Kogout

Report | Print
Sep 20, 2024

BMW of Fort Washington responded

Hi, thanks for your praise and kind comments about our team. Safe travels!

September 16, 2024

Dealership Rating
Employee Rating

Ben is excellent and I recommend BMW of Fort Washington to everyone. Dennis and Frank are awesome. More

by sudeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Gary Koval, Frank Menna, Ryan Young, James Garito, Brittany Startzel, Ben Ammar, Melany Del Toro, Dennis Kogout

Report | Print
Sep 20, 2024

BMW of Fort Washington responded

Hi Sudeep, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

September 10, 2024

Dealership Rating
Employee Rating

The gentleman y’all have here work named Ben awesome guy very customer service oriented you need a lot of people like him More

by keith.wimbushkeith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Fastman, Amie Marshall, Frank Menna, Ryan Young, Brittany Startzel, Ben Ammar, Melany Del Toro, Alden Miller, Dennis Kogout

Report | Print
Sep 13, 2024

BMW of Fort Washington responded

Hi Keith, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Sep 10, 2024

keith.wimbushkeith responded

Ben is with customer services. You need a lot like him.

August 10, 2024

Dealership Rating
Employee Rating

Ben and Anthony the technician very helpful and took great care of my car. I recommend bmw fort Washington service to anyone Thank you rich lanci and Ryan young More

by Luizavolpato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Fastman, Amie Marshall, Frank Menna, Ryan Young, James Garito, Brittany Startzel, Ben Ammar, Melany Del Toro, Alden Miller

Report | Print
Aug 12, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

Aug 15, 2024

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

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