Richard Klaben
Richard Klaben at Klaben Ford Lincoln

Richard Klaben

President

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

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5.0
911 Reviews

I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.

Dealership Experience

44 yrs, 6 mos

Industry Experience

51 yrs, 7 mos

5.0

911 Reviews

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911 Reviews of Richard Klaben

July 11, 2025

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Klaben is so customer focused. Couldn’t ask for better care from any other dealer More

by Anneraggi33
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Yes

July 02, 2025

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Klaben, Chris Moldas, and everyone that works there are the most incredible people to do business with. From management, sales, down to service, you are never treated as "just another customer". They liste More

by sicilyshelly780
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Yes

June 27, 2025

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The World's finest dealership. Customer service puts you right into their family. Sales staff goes all-out in finding you the vehicle that fits you. Entire sales team needs to b More

by freedom.fighter8282
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Yes

June 15, 2025

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It was another great experience! Every person involved was friendly and helpful. Over the years my wife and I have purchased and or leased many vehicles from Klaben, and they never d More

by julee1
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Yes

June 09, 2025

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This was the easiest transaction I have ever experienced. Louis was amazing and the entire staff was helpful and friendly. This was our 1st purchase with Klaben Lincoln however it will not be our last. More

by Tonieluzzo
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Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen, Louis Polos

June 06, 2025

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Chrisitine and Louis was able to make it happen. I travel 2 hours and 15 minutes one way to buy from Klaben. I started as a happy customer in 2010 and continue to go back. The sales manager, sales p More

by maponaps
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Yes

May 25, 2025

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Louis was fantasic. The whole experience was great. Both him and Mr. Klabin made us feel at ease and comfortable through the whole process. Thank you so much for everyth More

by Owilliams191
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Yes

May 22, 2025

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I have been a Klaben Ford customer for over 35 years and continue to be impressed with the superb caring for customers and friendly professional staff. I am also amazed that Richard Klaben greeted me by my More

by MKGWEN
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Yes

May 13, 2025

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The service I have received has always been great. Kim has always been terrific. I have used their service department for more than 15 years. More

by dick7
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Yes

May 09, 2025

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Very friendly staff and very knowledgeable . Our salesman put us first not like other dealership. More

by dtsin
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Recommend Dealer
Yes

Other Employees Tagged: Kyle Crowe, Justin Fisher

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