Richard Klaben
Richard Klaben at Klaben Ford Lincoln

Richard Klaben | Page 92

President

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
938 Reviews

I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.

Dealership Experience

45 yrs, 6 mos

Industry Experience

52 yrs, 7 mos

5.0

938 Reviews

Write a Review

938 Reviews of Richard Klaben

January 11, 2017

Dealership Rating
Employee Rating

Just superb--relaxed, honest, no-pressure buying experience. My wife and I drove two hours to Klaben Ford to purchase a used Ford Focus that we saw on their website. We were so pleased with our experience. Nate More

by AEC103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Bryant, Stephanie Slomberg

January 10, 2017

Dealership Rating
Employee Rating

Fantastic service with no pressure to buy. Doug Carter and Mike Cooney were very friendly and patient. There was no pressure to buy a vehicle. They took the time to go over all the features m More

by boppie6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Carter, Mike Cooney, Stephanie Slomberg

January 07, 2017

Dealership Rating
Employee Rating

The Third Time's the Charm Our family has returned to Klaben Ford once again to lease another beautiful Flex. The sales team, service team and management just wait to work towar More

by BALANCY62575
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Joe French, Christine Klaben , Mike Cooney, Dave Mott, Tim Czubaj

January 06, 2017

Dealership Rating
Employee Rating

Awesome Dealership Klaben Ford was a pleasure to work with. They go out of their way to make your buying experience the best it can be. Will continue to business with More

by eugenenewland
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jim Bills, Dave Mott, Stephanie Slomberg

January 04, 2017

Dealership Rating
Employee Rating

Another GREAT EXOERIENCE at Klaben! Klaben has been my car dealer for years. The reason why I always go to Klaben for my automotive needs is 1.) Excellent product line 2.) Excellent Sak More

by Ggymmnast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Cooney, Matt Moyers, Don Xu

January 04, 2017

Dealership Rating
Employee Rating

Great experience! I had a great experience leasing a Ford Focus from salesman Doug Carter. He was extremely knowledgeable and helpful! It was my first time leasing a ca More

by a.grano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Carter, Stephanie Slomberg

December 23, 2016

Dealership Rating
Employee Rating

New vehicle lease Working with the folks at Klaben was an effortless experience. Dave Mott took great care in answering all of my questions. The process went smoothly More

by Robodad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen , Dave Mott

December 22, 2016

Dealership Rating
Employee Rating

TWO GREAT NEW TRUCKS! TWO AMAZING DEALS! I HAVE BEEN BUYING AND LEASING VEHICLES FROM KLABEN FORD FOR OVER 20 YEARS . THEY ALWAYS TREAT ME AND MY FAMILY WITH RESPECT AND ARE UNBELIEVABLY HELP More

by RICH@METALMAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen , Doug Carter, Terry Colbert, Mike Cooney

December 19, 2016

Dealership Rating
Employee Rating

Experience It was very good,except the length of time being there. Very good at going over the vehicle and the warranty. He showed more when I went back Monday e More

by JHARLEY53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Nicodemus

December 19, 2016

Dealership Rating

Guiene Smile Was not planning to purchase a vehicle that evening, I only had my driver license with me and an insurance card. Decided I would ask a couple of ques More

by Deborah Cook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Sterling, Jennifer Bowen

Dealership Inventory (271 Vehicles)

new 2026 Ford Bronco car, priced at $51,668
2026 Ford Bronco
new
Beige exterior
Automatic
Four-wheel Drive
used 2021 Ford Ranger car, priced at $35,336
2021 Ford Ranger
used
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco car, priced at $50,918
2026 Ford Bronco
new
Beige exterior
Automatic
Four-wheel Drive
used 2023 Ford F-150 car, priced at $40,936
2023 Ford F-150
used
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $54,728
2026 Ford Explorer
new
Gray exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $40,778
2026 Ford Bronco Sport
new
Oxford White exterior
Automatic
Four-wheel Drive