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Richard Klaben
935 Reviews
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 5 mos
Industry Experience
52 yrs, 6 mos
935 Reviews
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935 Reviews of Richard Klaben
January 06, 2017
Awesome Dealership Klaben Ford was a pleasure to work with. They go out of their way to make your buying experience the best it can be. Will continue to business with Klaben Ford was a pleasure to work with. They go out of their way to make your buying experience the best it can be. Will continue to business with them in the future. More
by eugenenewland
Verified CustomerOther Employees Tagged: Jim Bills, Dave Mott, Stephanie Slomberg
January 04, 2017
Another GREAT EXOERIENCE at Klaben! Klaben has been my car dealer for years. The reason why I always go to Klaben for my automotive needs is 1.) Excellent product line 2.) Excellent Sak Klaben has been my car dealer for years. The reason why I always go to Klaben for my automotive needs is 1.) Excellent product line 2.) Excellent Sakes 3.). Excellent Service and 4.) Excellent Care throughout the ownership of your car. More
by Ggymmnast
Other Employees Tagged: Mike Cooney, Matt Moyers, Don Xu
January 04, 2017
Great experience! I had a great experience leasing a Ford Focus from salesman Doug Carter. He was extremely knowledgeable and helpful! It was my first time leasing a ca I had a great experience leasing a Ford Focus from salesman Doug Carter. He was extremely knowledgeable and helpful! It was my first time leasing a car and he walked me through all of the steps and gave me an awesome deal. I recommend him to everyone! I also found Stephanie Slomberg in finance to be very friendly and helpful. More
by a.grano
Other Employees Tagged: Doug Carter, Stephanie Slomberg
December 23, 2016
New vehicle lease Working with the folks at Klaben was an effortless experience. Dave Mott took great care in answering all of my questions. The process went smoothly Working with the folks at Klaben was an effortless experience. Dave Mott took great care in answering all of my questions. The process went smoothly right through signing the papers with Jennifer. I have been buying vehicles from this dealership for over two decades. I am amazed to see many of the same faces still working for the Klaben team. That's a testament to Richard Klaben and the entire Klaben group. Thanks to everyone!!! More
by Robodad
Other Employees Tagged: Jennifer Bowen , Dave Mott
December 22, 2016
TWO GREAT NEW TRUCKS! TWO AMAZING DEALS! I HAVE BEEN BUYING AND LEASING VEHICLES FROM KLABEN FORD FOR OVER 20 YEARS . THEY ALWAYS TREAT ME AND MY FAMILY WITH RESPECT AND ARE UNBELIEVABLY HELP I HAVE BEEN BUYING AND LEASING VEHICLES FROM KLABEN FORD FOR OVER 20 YEARS . THEY ALWAYS TREAT ME AND MY FAMILY WITH RESPECT AND ARE UNBELIEVABLY HELPFUL TO GET YOU WHAT YOU WANT, AND GET IT DONE QUICKLY. I'VE BEEN WORKING WITH RICH KLABEN, TERRY COLBERT, AND MIKE COONEY FOR AS LONG AS I CAN REMEMBER, AND MORE RECENTLY, DOUG CARTER. RECENTLY WENT IN TO RE-LEASE ANOTHER VEHICLES DO TO UNEXPECTED HIGHER MILEAGE THAT I HAD PUT ON ONE OF MY VEHICLES. THEY WERE ABLE TO HELP ME GET INTO TWO NEW LEASES WITH MINIMAL COSTS. WHEN I WAS DONE, I LEFT THERE PUTTING OUT LESS MONTHLY THAN I WAS BEFORE I WENT IN. (END OF THE YEAR SPECIALS ARE GREAT!) I WOULD HIGHLY RECOMMEND THE KLABEN FORD-LINCOLN DEALERSHIPS, FOR SALES AND SERVICE, TO ANYONE. More
by RICH@METALMAX
Other Employees Tagged: Jennifer Bowen , Doug Carter, Terry Colbert, Mike Cooney
December 19, 2016
Experience It was very good,except the length of time being there. Very good at going over the vehicle and the warranty. He showed more when I went back Monday e It was very good,except the length of time being there. Very good at going over the vehicle and the warranty. He showed more when I went back Monday evening. More
by JHARLEY53
Other Employees Tagged: Tom Nicodemus
December 19, 2016
Guiene Smile Was not planning to purchase a vehicle that evening, I only had my driver license with me and an insurance card. Decided I would ask a couple of ques Was not planning to purchase a vehicle that evening, I only had my driver license with me and an insurance card. Decided I would ask a couple of questions so as I entered the dealership I was greeted with a geiunie smile I saw his name tag that said Tim Sterling so instead of saying I have a couple of questions I said let's do this. Financing was so easy and fast. More
by Deborah Cook
Other Employees Tagged: Tim Sterling, Jennifer Bowen
December 10, 2016
Doug is awesome! You can't go wrong with this dealership! Absolutely top-notch and the best people I've ever worked with in the business! I bought at least 10 new car You can't go wrong with this dealership! Absolutely top-notch and the best people I've ever worked with in the business! I bought at least 10 new cars from Klaben and every experience has been outstanding! Thank you! More
by cagraczyk
Other Employees Tagged: Artie Gissinger, Christine Klaben , Doug Carter, Kenny King
December 07, 2016
Purchase of 2016 Ford F-150 After shopping multiple Ford Dealerships locally for a new Ford F-150, I decided to take the hour drive to Klaben Ford. It was a hassle free experien After shopping multiple Ford Dealerships locally for a new Ford F-150, I decided to take the hour drive to Klaben Ford. It was a hassle free experience and well worth the drive. Mike Cooney was an excellent salesman. Very knowledgeable and found exactly what I was looking for at a price that was within my budget. I highly recommend Mike Cooney and Klaben Ford for anyone searching for a new or used vehicle. More
by Ryan12
Other Employees Tagged: Mike Cooney, Stephanie Slomberg
December 03, 2016
Doug Carter was my salesperson and he was very good I had a very positive exp. very friendly and great customer service. I was also in and out very efficiently. the finance person was very good als I had a very positive exp. very friendly and great customer service. I was also in and out very efficiently. the finance person was very good also. More
by piergmgwr
Other Employees Tagged: Doug Carter
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