Richard Klaben
Richard Klaben at Klaben Ford Lincoln

Richard Klaben | Page 72

President

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
940 Reviews

I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.

Dealership Experience

45 yrs, 7 mos

Industry Experience

52 yrs, 8 mos

5.0

940 Reviews

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940 Reviews of Richard Klaben

January 15, 2018

Dealership Rating
Employee Rating

First Rate in Every Respect I have purchased a multitude of vehicles over the years, the last 5 or 6 from Klaben, both sides of the street. Of those, the last two have been speci More

by JS
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kline , Stephanie Slomberg

January 14, 2018

Dealership Rating
Employee Rating

Best dealership My sales person was new and he took his time to meet my needs. He wanted to make sure I got the deal I wanted I’m extremely happy with the service and More

by Floregard27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Christine Klaben , Cory Habecker, Nick Johnson

January 11, 2018

Dealership Rating

Painless experience We bought a car for my son from Klaben a few years ago. Roscoe was very helpful, and not pressuring. It was in fact a pleasurable experience. So las More

by ROBERTMALLIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 04, 2018

Dealership Rating
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Great Dealership! I have been doing business with Klaben Ford for many years and have never had a bad experience. Everyone is very helpful from the time you walk in unt More

by kimzeke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 04, 2018

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Employee Rating

GREAT PLACE TO GET ALL YOUR VEHICLES!!! Klaben Auto Stores is incredible. We have leased multiple cars from them and the service has been wonderful each time. Klaben Auto Stores makes it e More

by PATHOMAS005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Bills, Doug Carter, Stephanie Slomberg

January 03, 2018

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Employee Rating

Painless and pleasant I've bought a lot of cars over the years and, even though I worked for the auto company, I always dreaded it. Rich Klaben and Dave Mott are truly prof More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen , Dave Mott

December 30, 2017

Dealership Rating
Employee Rating

Great sales staff I am a repeat customer of Klaben Ford for 20+ years. Gene has always been extremely professional and helpful in all of my car buying with Klaben. J More

by Tammy Mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen , Andy Bellian, Jim Bills, Gene Kallmeyer

December 29, 2017

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Employee Rating

Always the best! I have been a customer of Klaben for over 25 years, In the past 23 years I have dealt only with Terry Baughman. He has worked hard for my family and More

by SherWall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben, Jennifer Bowen , Terry Baughman, Terry Colbert

December 28, 2017

Dealership Rating
Employee Rating

Great staff Great sincere people to work with if I lease again it will be with klaben lincoln ford very knowledgeable of there products looking forward to work More

by Jimbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 27, 2017

Dealership Rating
Employee Rating

Gene’s a gem! I recently purchased my third vehicle from Gene Kallemeyer. He’s friendly, patient, and accommodating. The Service Department is also outstanding. I a More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe French , Gene Kallmeyer

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