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Richard Klaben
940 Reviews
I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 7 mos
Industry Experience
52 yrs, 8 mos
940 Reviews
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940 Reviews of Richard Klaben
December 19, 2017
Best Experience ever! My family and I have been buying vehicles from Terry for over 20 years. Terry is honest and works hard. We will not buy from any other place. Eve My family and I have been buying vehicles from Terry for over 20 years. Terry is honest and works hard. We will not buy from any other place. Every time we have even considered it, we have been disappointed with the staff and treatment. At Klaben you are treated like family and will get the best offer without draining your wallet. The entire staff is amazing! I have sent numerous customers to Terry and will continue doing so. More
by MsSunshine22
Other Employees Tagged: Mona Crooks, Christine Klaben, Jennifer Bowen , Terry Baughman, Terry Colbert
December 18, 2017
A+ act. The folks at Klaben are friendly and welcoming. They gave me far more than my old car was worth in trade in. Bob Paytas is a top flight salesperson, f The folks at Klaben are friendly and welcoming. They gave me far more than my old car was worth in trade in. Bob Paytas is a top flight salesperson, from his professional attitude to his friendly approach. If you're looking for a new car definitely pay the folks a Klaben visit. More
by Cfurilla914
Other Employees Tagged: Christine Klaben , Bob Paytas
December 16, 2017
Exceptional Overall Service From the moment we walk in, our family is treated as part of the Klaben family. We couldn't ask for friendlier, more giving staff. They always work th From the moment we walk in, our family is treated as part of the Klaben family. We couldn't ask for friendlier, more giving staff. They always work their hardest to give us the best deals possible while making us feel at home. The Klaben team goes above and beyond and are as loyal to us as we are to them and for these reasons, we are more than excited to continue to come back and do business with them. More
by brvndonwvller
Other Employees Tagged: Christine Klaben, Jennifer Bowen , Terry Baughman
December 15, 2017
My new Escape Best dealership ever. Great experience and that is why I keep coming back. Consider a Ford and consider Klaben.You will be glad you did. Best dealership ever. Great experience and that is why I keep coming back. Consider a Ford and consider Klaben.You will be glad you did. More
by LANDSPINKERTONL
Verified CustomerOther Employees Tagged: JC Crawford, Stephanie Slomberg
December 15, 2017
Great experience once again!! My experience at Klaben was great!!! They made sure they gave me the best deal they could. In fact, I left there with a better deal than I ever expec My experience at Klaben was great!!! They made sure they gave me the best deal they could. In fact, I left there with a better deal than I ever expected. This was twice I have leased a car from Klaben and I know I will again. Doug Beavers and all the other employees were very friendly and helpful. More
by Linda Wilson
Other Employees Tagged: Doug Beavers, Jim Bills
December 13, 2017
Great experience best dealership i ever been tp The. Best car dealer ship i ever been. only wish i would have gone to them sooner they actually really care about the costumer.and there needs will de The. Best car dealer ship i ever been. only wish i would have gone to them sooner they actually really care about the costumer.and there needs will definitely be back More
by tpipes344
Other Employees Tagged: Christine Klaben , Dan Cook
December 10, 2017
Good one good experience, will for sure come back, professional, friendly, no pressure, efficient, info conveyed to me in a respectful manner, appreciate the g good experience, will for sure come back, professional, friendly, no pressure, efficient, info conveyed to me in a respectful manner, appreciate the good treatment from all there More
by golfjunkie23
Other Employees Tagged: Christine Klaben , Dave Mott, Bob Paytas
December 08, 2017
Klaben Ford wants your business. I have credit issuses from being disabled several years ago. Klaben, and their sales member Chris Volt worked hard till he got me approved. Chris made I have credit issuses from being disabled several years ago. Klaben, and their sales member Chris Volt worked hard till he got me approved. Chris made the process easy, and drama free. I decided against the car I originally was considering, and he went over my options with me till we found one that worked for me. Even after I took my car home I found a few nicks and he is having it fixed. Definitely will be back to buy my vehicles from him. More
by chipndale72
Other Employees Tagged: Christine Klaben, Christopher Volk
December 07, 2017
Great experience Great people that work and own this dealership! Tim Sterling was great to work with- patient and helpful, Rich and Christine are the best! Everything Great people that work and own this dealership! Tim Sterling was great to work with- patient and helpful, Rich and Christine are the best! Everything was hassle free. More
by danisimms
Other Employees Tagged: Tim Sterling, Christine Klaben
December 02, 2017
New 2017 Explorer Been working with Dave Mott for years now and won’t use anyone else. Always been an honest and easy transaction. Klaben Ford is always willing to work Been working with Dave Mott for years now and won’t use anyone else. Always been an honest and easy transaction. Klaben Ford is always willing to work with us and make the process smooth. Will be back again for sure. More
by Gavnlid
Other Employees Tagged: Jennifer Bowen , Dave Mott
