Richard Klaben
Richard Klaben at Klaben Ford Lincoln

Richard Klaben | Page 58

President

Klaben Ford Lincoln

1089 West Main Street
Kent, OH 44240

Contact Me
5.0
940 Reviews

I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.

Dealership Experience

45 yrs, 7 mos

Industry Experience

52 yrs, 8 mos

5.0

940 Reviews

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940 Reviews of Richard Klaben

November 08, 2018

Dealership Rating
Employee Rating

Great Excellent Service from Start to finish We had a great experience starting with the salesman Louis P. He was very helpful and courteous and met us in the parking lot. The owner Rich Klabe More

by fordman
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen, Louis Polos

November 06, 2018

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New truck Well it was time for a new truck, and wanted to upgrade to a f250. Called one of the best salesman at Klaben Ford, Chris Moldas. Explained my wife’s l More

by firegav
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Friendliness
Price
Recommend Dealer
Yes

November 05, 2018

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8th car from Klaben Always great experience. Dave Mott was great. Everything was handled in a timely fashion. Never have had an issue with any purchase at Klaben Auto Sto More

by Dmoe
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 03, 2018

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Best experience yet buying a car!! I had the best experience with Chris Volk. I recently purchased a Ford Escape and he made the whole process stress free. It was so nice to go into a d More

by cskatona29
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christopher Volk

November 02, 2018

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Professional and prompt! Klaben team sets the bar high. The service professionals listen to your needs and consult you without 'selling' you. I am always very confident with More

by georgeallen0
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mona Crooks, Kim Wolfram, Carl Bujorian , Mike Cooney

November 01, 2018

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Very pleased customer Thank you Klaben Ford for the smooth transaction of trading in my lease. Off of Service Technician Jason Rothrocker’s recommendation, Matt Moyers ass More

by Shelly K
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Klaben , Mike Cooney, Matt Moyers, Jason Rothrocker

November 01, 2018

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Outstanding dealership Rich Klaben, Terry Colbert and Mike Cooney are the best of the best. I wouldn’t dream of going anywhere else ! Their Service department is exceptional More

by Judy
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Bowen , Terry Colbert, Mike Cooney

October 31, 2018

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Leasing a vehicle We always have a awesome experience at Klabens, knowledgeable and friendly staff at all times. Its always a pleadure doing buisness at Klabens. Thank More

by Sportiegrl
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kline, Jennifer Bowen

October 30, 2018

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Employee Rating

Returning customer, awesome crew and dealership! I'm a returning lessee and really appreciate Klaben Ford! Doug is responsive, efficient and customer focused at all times. He's my go-to Ford sa More

by dCLE02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Carter, Denise Miller

October 30, 2018

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Employee Rating

FIRST BRAND NEW CAR!!! I couldn't have asked for a better "crew" of employees helping me make my very first new car purchase easy & understandable every step of the way! I More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Alcorn, Louis Polos , Denise Miller

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