I have been the CEO of the Klaben Auto Stores since 2010. I started in the business in 1974, detailing cars. I learned quickly that a Family Business was both hard work and fulfilling, with a responsibility to the customers, the team members, and the communities which we serve. Titles represent responsibilities, not rank, as every team member, starting with me, is a Customer Service Representative. Throughout the years, I worked in various positions with responsibilities for every facet of the business as we grew into the Klaben Auto Stores. Today, our business model, upon which my Father (Albert Klaben Sr.) founded and grew the business, remains the same. Customers & Team Members (PEOPLE) are the foundation of our success. Hard work, respect, empathy, team-work, integrity, and a genuine concern for others are core tenets of that model. Moreover, none of it is possible without the Grace of God. We are blessed and I remain forever thankful.
Read moreDealership Experience
45 yrs, 7 mos
Industry Experience
52 yrs, 8 mos
940 Reviews
Write a Review940 Reviews of Richard Klaben
October 27, 2018
I had a great day with everyone at Klaben I had a great experience from the moment I walked in. Very friendly people who were also extremely helpful. We explored all my options and found the b I had a great experience from the moment I walked in. Very friendly people who were also extremely helpful. We explored all my options and found the best vehicle for me. I am so pleased with my purchase. More
Other Employees Tagged: Terry Colbert, Branden Johnson
October 27, 2018
Newcar Such nice people ,go beyond expectations to help you! They helped me get in my fusion! Absolutley in love with it! Thank you all so much! Such nice people ,go beyond expectations to help you! They helped me get in my fusion! Absolutley in love with it! Thank you all so much! More
Other Employees Tagged: Christopher Volk , Denise Miller, C.J. Wright
October 24, 2018
2015 Ford Fusion I would like to throw a big thank u guys for making it work for me. Would have it any other way. I love this car. I would like to throw a big thank u guys for making it work for me. Would have it any other way. I love this car. More
Other Employees Tagged: Jennifer Bowen , Mike Cooney
October 23, 2018
Will never go anywhere else! I will never go anywhere else to purchase a vehicle. We have been dealing with Klaben for over 20 years and cannot ask for a better company. They ha I will never go anywhere else to purchase a vehicle. We have been dealing with Klaben for over 20 years and cannot ask for a better company. They have treated us better than any other place we have ever been. We have tried other dealerships, but nobody compares to Klaben. Honesty, customer service and friendliness is important. You have it all here! More
Other Employees Tagged: Mona Crooks, Christine Klaben, Jennifer Bowen , Terry Baughman, Terry Colbert, Matt Moyers
October 22, 2018
Everyone is Awesome !! Klaben is the BEST Ford dealer in Ohio. We drive over an hour to get to them, passing other dealers. The service we receive from everyone is always aw Klaben is the BEST Ford dealer in Ohio. We drive over an hour to get to them, passing other dealers. The service we receive from everyone is always awesome !!! We love Klaben and we all drive Fords !!! Keep up the great work everyone !! Luis and Sharon Otero....Lorain, Ohio More
Other Employees Tagged: Chris Moldas, Jennifer Bowen
October 21, 2018
Awesome awesome awesome If you visit Klaben you won't be disappointed!! JC always makes up feel comfortable with the process. He asks us what we want and that's what we get. If you visit Klaben you won't be disappointed!! JC always makes up feel comfortable with the process. He asks us what we want and that's what we get. I would reccomend JC to anyone who is in the market for a new car. More
Other Employees Tagged: JC Crawford, Denise Miller
October 20, 2018
Oil change both vehicles Klaben ford is the best dealership around. Always friendly staff and we are treated like family there. Both sales and service departments are wonderfu Klaben ford is the best dealership around. Always friendly staff and we are treated like family there. Both sales and service departments are wonderful to work with More
Other Employees Tagged: Kim Wolfram, Artie Gissinger, Christine Klaben, Jennifer Bowen , Terry Colbert, Nick Johnson, Daniel Peters
October 19, 2018
Best deal I could ask for buying a car is not one of my favo Top notch car dealer lots of choices to choose from at different prices. The salesman was very helpful and professional, they made this a easy transi Top notch car dealer lots of choices to choose from at different prices. The salesman was very helpful and professional, they made this a easy transition for my family More
Other Employees Tagged: Chris Moldas, Christine Klaben
October 16, 2018
Amazing service! Loved everyone we worked with!! Very efficient and pleasant to deal with. The customer is clearly the number one priority! We will always buy here. Loved everyone we worked with!! Very efficient and pleasant to deal with. The customer is clearly the number one priority! We will always buy here. More
Other Employees Tagged: Roscoe Woodberry, Christine Klaben
October 13, 2018
Absolutely Amazing Best experience I have ever had at a dealership. Doug and Rich were both amazing. They were very helpful and explained everything thoroughly. You can Best experience I have ever had at a dealership. Doug and Rich were both amazing. They were very helpful and explained everything thoroughly. You can tell the customer truly comes first at this dealership. I left in the exact car I wanted and will never go any where else. Very happy with the experience and my purchase. More
Other Employees Tagged: Doug Carter, Denise Miller

