Richard Johnson
Richard Johnson at Rallye BMW

Richard Johnson

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
37 Reviews
4.7

37 Reviews

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37 Reviews of Richard Johnson

December 23, 2025

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Employee Rating

Overall, it was a very good and easy experience. No pain at all. A very good experience. More

by charlesgtown34
Recommend Dealer
Yes

Other Employees Tagged: Richard Johnson

Dec 24, 2025

Rallye BMW responded

We're grateful to have you as a Rallye BMW customer, Charles. Thanks for the review!

December 18, 2025

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Anthony was incredibly professional, very welcoming by, and informed me of the entire process as it was happening. He made the experience so good that I will be certain to return thanks to him. More

by MIKEMIRAUTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2025

Rallye BMW responded

We're glad to hear Anthony provided such a positive and informative experience at Rallye BMW. We look forward to your future visits. Thank you, Mike!

December 13, 2025

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I brought the car in for an issue with the key fab, which worked only one time after i left the dealership. Told me I needed $2600 work of work though which I declined. Had another appt for a loaner to 'try' More

by SQUIGGLESMOM3
Recommend Dealer
No

Other Employees Tagged: Richard Johnson

Dec 15, 2025

Rallye BMW responded

I apologize for the inconvenience you've experienced with your key fob and our service. We strive to provide seamless assistance and loaners, so it's disappointing to hear about the miscommunication. Let's connect directly on this matter when you try again this Tuesday to ensure we address your needs promptly. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

December 12, 2025

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Employee Rating

The experience was efficient The experience was efficient. The advisor made clear communication and I was updating during the service More

by emeraldgreene1
Recommend Dealer
Yes

Other Employees Tagged: Richard Johnson

Dec 15, 2025

Rallye BMW responded

We’re delighted you had a seamless experience at Rallye BMW. Clear communication is key! Thank you for your business and feedback.

December 05, 2025

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The people at arallye are always professional and knowledgeable. The service techs always get you in and out quickly and efficiently. Everyone always has a smile on their face , and willing to help More

by STEVENBORG529
Service Price Transparency
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Recommend Dealer
Yes
Dec 08, 2025

Rallye BMW responded

We're so pleased to hear how happy you are with our team here at Rallye BMW! We hope to welcome you back for all of your future auto needs!

November 22, 2025

Dealership Rating
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Service was phenominal. Everything was the best Best BMW sercice in yhe northeast of the us. More

by PFIGLIOZZI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

Nov 24, 2025

Rallye BMW responded

Thank you for the great review! We are thrilled to hear that you had a phenomenal experience and that everything was the best. We appreciate you recognizing Rallye BMW as the best BMW service in the Northeast!

November 20, 2025

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This my first BMW after LexusI’m very pleased with the vehicle. The service I went to was excellent the crew was professional,quick and sophisticated. Definitely going back there. More

by khanaabayeva
Service Price Transparency
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Recommend Dealer
Yes
Nov 21, 2025

Rallye BMW responded

We're thrilled you're enjoying your BMW! We look forward to your next visit. Thank you for choosing Rallye BMW!

November 15, 2025

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Just purchased a 2021 m2 and started a relationship as I did years back for a previous bmw 335. Just an inspection so far but will continue with service at Rallye. Richard has been proactive and professiona More

by BEVAN1954
Service Price Transparency
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Recommend Dealer
Yes
Nov 17, 2025

Rallye BMW responded

Congratulations on your 2021 BMW M2! We're glad to hear Richard and our team made your experience exceptional. Thank you for choosing Rallye BMW!

November 08, 2025

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Employee Rating

Highly professional. . courteous , knowledgeable , trustworthy . Always does his best for his customers and always available. THE BEST!! More

by FOXRUNKENNEL
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Recommend Dealer
Yes
Nov 10, 2025

Rallye BMW responded

Thank you for sharing your glowing review of our team! We really appreciate your support and we hope to see you in the future. Have a great day! - The Rallye BMW Team

November 01, 2025

Dealership Rating
Employee Rating

Always a pleasant and convenient experience. Fun to review the showroom and all the new cars. More

by CRYSTAL
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nico Rutella, Victoria Sarocco

Nov 04, 2025

Rallye BMW responded

Thank you for your confidence in Rallye BMW, Crystal!

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