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Richard Johnson
Richard Johnson at Rallye BMW
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Richard Johnson

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.6
9 Reviews
4.6

9 Reviews

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9 Reviews of Richard Johnson

April 16, 2025

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Employee Rating

I had a great experience at Ralley BMW. Rich was very helpful and friendly. Work was done in a timely fashion More

by 1bberry26
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Recommend Dealer
Yes
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Apr 16, 2025

Rallye BMW responded

We're delighted to hear that Rich provided helpful and friendly service during your visit to Rallye BMW. It's great knowing the work was completed promptly for you. Thanks for sharing your experience!

April 13, 2025

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Richard is the best service advisor! Always a pleasure to work with, very helpful and knowledgeable. More

by ABDULLM4
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Service Time
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Recommend Dealer
Yes
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Apr 14, 2025

Rallye BMW responded

Thank you for this great review of Richard and the team at Rallye BMW! Have a stellar day!

April 08, 2025

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This Dealership is way too busy. That is the problem. The people are very nice More

by gnbutterfly
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Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Christopher Blanco, Brandon Tibbals, Keith Lindsay

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Apr 09, 2025

Rallye BMW responded

It's hard to hear that you didn't receive the five-star service we expect for all of our guests. I would really appreciate the chance to speak with you about this to see if there is anything I can do to help. I have listed my contact information below and hope to hear from you. Thank you, Chris Blanco - Service Manager - 516-833-4862

April 05, 2025

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Service always good at all times I like get My service to Rallye BMW rallye is the best More

by armandjay9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Christopher Williams, Cosmo Laurino, Kevin Juman

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Apr 07, 2025

Rallye BMW responded

Thank you for reviewing Rallye BMW! It was so kind of you to share your experience.

March 13, 2025

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I brought my X5 in for service and they gave me an electric X5 as a loaner. Nice perk got to try it out. Service was done correctly no out of pocket A1 More

by devspens
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 14, 2025

Rallye BMW responded

We're delighted to hear that you enjoyed the electric X5 loaner and had a seamless service experience at Rallye BMW! It's great knowing everything was handled correctly. Thanks for sharing your feedback with us!

March 07, 2025

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Technicians are buttoned up and fastidious great service timely and efficient, friendly too, look forward to next service. More

by danweiss48
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Anthony Persaud, Cosmo Laurino, Kevin Juman, Jason Quillupangui, Layla Narvaez

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Mar 07, 2025

Rallye BMW responded

We're delighted to hear that our technicians provided you with efficient and friendly service at Rallye BMW. We look forward to welcoming you back for your next visit!

March 02, 2025

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I have scheduled an appointment with loaner car. When I drop off my car, I was told there is no loaner car available and I have wait 30 minutes there before they finally got one. Glad I have my loan More

by wwong
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Service Time
Service Communication
Recommend Dealer
Yes
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Mar 04, 2025

Rallye BMW responded

Thank you for sharing your experience with us at Rallye BMW. We apologize for the inconvenience regarding the loaner car and any delays in service completion. Your feedback is important, and we'll work on improving our scheduling process to better serve you next time! Thank you, Chris Blanco - Service Manager - 516-833-4862

Mar 04, 2025

wwong responded

Thanks much Chris. I've been Rallye BMW Service many times and you guys are always my first choice. Thanks!

February 09, 2025

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Always a great service center, clean and respectful. Never had an issue. Would recommend to family More

by christineeschmidt
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino, Kevin Juman, Jason Quillupangui, Layla Narvaez

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Feb 10, 2025

Rallye BMW responded

We appreciate your business and your review! Thanks from the Rallye BMW Team, Christine!

January 18, 2025

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Employee Rating

EXCELLENT SERVICE AT RALLYE BMW. The staff was very welcome and professional. No complaints from me More

by jenniferpmbrtn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Anthony Persaud, Cosmo Laurino, Kevin Juman, Jason Quillupangui, Layla Narvaez

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Jan 20, 2025

Rallye BMW responded

We're delighted to hear you had an excellent experience with our team at Rallye BMW! Thank you for the kind words and support. We look forward to serving you again in the future!

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