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Richard Johnson

Overview Reviews (48) Inventory (439)

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Richard Johnson

Richard Johnson | Page 5

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8

48 Reviews

Overview Reviews (48) Inventory (439)

4.8

48 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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48 Reviews of Richard Johnson

April 13, 2025

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Employee Rating

Richard is the best service advisor! Always a pleasure to work with, very helpful and knowledgeable. Always a pleasure to work with, very helpful and knowledgeable. More

by ABDULLM4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 14, 2025 -

Rallye BMW responded

Thank you for this great review of Richard and the team at Rallye BMW! Have a stellar day!

April 08, 2025

Dealership Rating

Employee Rating

This Dealership is way too busy. That is the problem. The people are very nice That is the problem. The people are very nice More

by gnbutterfly

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Christopher Blanco, Brandon Tibbals, Keith Lindsay

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Apr 09, 2025 -

Rallye BMW responded

It's hard to hear that you didn't receive the five-star service we expect for all of our guests. I would really appreciate the chance to speak with you about this to see if there is anything I can do to help. I have listed my contact information below and hope to hear from you. Thank you, Chris Blanco - Service Manager - 516-833-4862

April 05, 2025

Dealership Rating

Employee Rating

Service always good at all times I like get My service to Rallye BMW rallye is the best to Rallye BMW rallye is the best More

by armandjay9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carol Clark-Muniz, Christopher Williams, Cosmo Laurino , Kevin Juman

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Apr 07, 2025 -

Rallye BMW responded

Thank you for reviewing Rallye BMW! It was so kind of you to share your experience.

March 13, 2025

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Employee Rating

I brought my X5 in for service and they gave me an electric X5 as a loaner. Nice perk got to try it out. Service was done correctly no out of pocket A1 electric X5 as a loaner. Nice perk got to try it out. Service was done correctly no out of pocket A1 More

by devspens

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 14, 2025 -

Rallye BMW responded

We're delighted to hear that you enjoyed the electric X5 loaner and had a seamless service experience at Rallye BMW! It's great knowing everything was handled correctly. Thanks for sharing your feedback with us!

March 07, 2025

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Employee Rating

Technicians are buttoned up and fastidious great service timely and efficient, friendly too, look forward to next service. timely and efficient, friendly too, look forward to next service. More

by danweiss48

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Anthony Persaud, Cosmo Laurino , Kevin Juman, Layla Narvaez, Jason Quillupangui

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Mar 07, 2025 -

Rallye BMW responded

We're delighted to hear that our technicians provided you with efficient and friendly service at Rallye BMW. We look forward to welcoming you back for your next visit!

March 02, 2025

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Employee Rating

I have scheduled an appointment with loaner car. When I drop off my car, I was told there is no loaner car available and I have wait 30 minutes there before they finally got one. Glad I have my loan When I drop off my car, I was told there is no loaner car available and I have wait 30 minutes there before they finally got one. Glad I have my loaner car, my oil change and safety recall told over a day to be completed, I was told everything should be done on the same day. More

by wwong

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 04, 2025 -

Rallye BMW responded

Thank you for sharing your experience with us at Rallye BMW. We apologize for the inconvenience regarding the loaner car and any delays in service completion. Your feedback is important, and we'll work on improving our scheduling process to better serve you next time! Thank you, Chris Blanco - Service Manager - 516-833-4862

Mar 04, 2025 -

wwong responded

Thanks much Chris. I've been Rallye BMW Service many times and you guys are always my first choice. Thanks!

February 09, 2025

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Employee Rating

Always a great service center, clean and respectful. Never had an issue. Would recommend to family Never had an issue. Would recommend to family More

by christineeschmidt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino , Kevin Juman, Layla Narvaez, Jason Quillupangui

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Feb 10, 2025 -

Rallye BMW responded

We appreciate your business and your review! Thanks from the Rallye BMW Team, Christine!

January 18, 2025

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Employee Rating

EXCELLENT SERVICE AT RALLYE BMW. The staff was very welcome and professional. No complaints from me The staff was very welcome and professional. No complaints from me More

by jenniferpmbrtn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Anthony Persaud, Cosmo Laurino , Kevin Juman, Layla Narvaez, Jason Quillupangui

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Jan 20, 2025 -

Rallye BMW responded

We're delighted to hear you had an excellent experience with our team at Rallye BMW! Thank you for the kind words and support. We look forward to serving you again in the future!

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