Richard Breaud

Thank you to Michael Warren, made my trade in experience amazing. Made sure I got the car that is good for me. Good customer service, easy to communicate with. It was a pleasant experience. My appreciation amazing. Made sure I got the car that is good for me. Good customer service, easy to communicate with. It was a pleasant experience. My appreciation goes to Richard Breaud too. He knows his job to the tip of his finger. He gently explained everything that made it easy to choose the right and essential coverage for my car. More

by DEBOSUJI Verified Customer Verified Customer

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Very professional, Ethan & Richard were always there to answer any questions in the entire process. answer any questions in the entire process. More

by Rajesh Annamalai Verified Customer Verified Customer

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The dealership was very clean and well maintained. The staff was extremely polite, professional, and helpful. The staff was extremely polite, professional, and helpful. More

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Very friendly and helpful salesman and finance manager as well, they made my car purchase process very easy well, they made my car purchase process very easy More

by jessicamontes001 Verified Customer Verified Customer

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Yaela was okay. She tried but was micromanaged by management. As any dealership, they tried to up-charge the sale with unnecessary accessories. I denied all as the v She tried but was micromanaged by management. As any dealership, they tried to up-charge the sale with unnecessary accessories. I denied all as the vehicle was sold As-Is. I denied the almost $8,000 up-charge. This made Yaela frustrated and show her emotions during the sale. The finance guy, Richard, did not want to interact with me during the process of the financing. The vehicle was financed through my Bank. Yaela kept going back and forth to figure out how Richard wanted the funds. He kept saying “Check” so that’s what I told my Bank. Check was mailed out for $30,000 and I paid $5,000 on site. Once the payments were processed, I was informed that I would be unable to take the vehicle until the check was received and cleared. Mind you, I spent about 4 hours throughout the entire process just to be told last minute that I would not be able to take the vehicle. I drove a little over an hour there. I spoke with Jason Hicks, GSM, while having the Bank on speaker phone verifying the check was sent for the amount agreed. I was unable to take the vehicle until a week later. I provided a copy of the check from the bank but it did not suffice. I honestly felt discriminated. The Bank offered other options for payment but Richard was persistent on a check. With previous purchases at other locations, this has never happened to me. The dealership had a copy of my license and my wife’s. They knew we are both Active Duty Military and were financing with USAA. If I knew I would’ve gone through all those issues at the end, I would’ve walked right out and purchased elsewhere. I will never return to purchase a vehicle from any Norm Reeves dealership or refer anyone. More

by fbanda11 Verified Customer Verified Customer

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Luis Santos did a awesome job with my decision on getting my new truck .I am really happy with my new Toyota my new truck .I am really happy with my new Toyota More

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Todo estuvo bien. . Muy amables. Gracias 🤩 Lo recomiendo 100%. Para la compra de su próximo vehiculo . Muy amables. Gracias 🤩 Lo recomiendo 100%. Para la compra de su próximo vehiculo More

by MARTCORA4 Verified Customer Verified Customer

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VERY HELPFUL CUSTOMER SERVICE. MOST OF MY QUESTIONS WERE ANSWERED. THEY GOT ME EXACTLY WHAT I WAS LOOKING FOR MOST OF MY QUESTIONS WERE ANSWERED. THEY GOT ME EXACTLY WHAT I WAS LOOKING FOR More

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Pedro did an excellent job in answering my many questions and concerns. He is very knowledgeable about the vehicles and has a very friendly and uplifting attitude. He made the experience of buying a new car and concerns. He is very knowledgeable about the vehicles and has a very friendly and uplifting attitude. He made the experience of buying a new car a happy experience. More

by jbwooldridge Verified Customer Verified Customer

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Nathan Asmus is an excellent sales rep. He was very knowledgeable and went the extra mile to ensure a great experience He was very knowledgeable and went the extra mile to ensure a great experience More

by tjlandry98 Verified Customer Verified Customer

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