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Rhett Valentine
Refer Me
Rhett Valentine
Service Advisor
Norm Reeves Honda Superstore North Richland Hills
7551 NE Loop 820
North Richland Hills, TX 76180
24 Reviews
24 Reviews
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24 Reviews of Rhett Valentine
December 26, 2024
Consistently good service at this location. The only place we buy cars. We’ve bought 5 from this dealer and will continue to shop there. The service department is always competent and work is d The only place we buy cars. We’ve bought 5 from this dealer and will continue to shop there. The service department is always competent and work is done in a timely fashion. More
by Gwaldrip
Verified CustomerOther Employees Tagged: Elizabeth French, Michael Wright, Allen Vinson, Angel Flores
November 29, 2024
Helpful and nice and speedy service and consistent communication with a pleasant personality to speak with communication with a pleasant personality to speak with More
by ronnie37
Other Employees Tagged: Tim Kellar, Michael Lindley, Michael Wright, Richard Sanchez, Allen Vinson, Mario Vasquez, Harry Whitworth, Frank Raja
November 12, 2024
Very professional, good, customer service experienc, thanks for everythingvery knowledgeable on vehicle issues, maintenance request, recommendations for the vehicle, Respective friendly worker, very goo thanks for everythingvery knowledgeable on vehicle issues, maintenance request, recommendations for the vehicle, Respective friendly worker, very good worker thanks for everything. More
by Ohenry771
Other Employees Tagged: Hannah Pearson, Michael Lindley, Michael Wright, Richard Sanchez, Allen Vinson, Tristian Rivas, Mario Vasquez, Harry Whitworth, Frank Raja
November 07, 2024
We have always received expert service completed in a timely manner. The service staff is friendly and welcoming. timely manner. The service staff is friendly and welcoming. More
by Kater13191
Other Employees Tagged: Elizabeth French, Michael Wright, Allen Vinson, Mario Vasquez
October 31, 2024
Very good person and service on the dealer nice people,good cars .like the cars people,good cars .like the cars More
by VEROAVELAR
Other Employees Tagged: Michael Wright, Richard Sanchez, Allen Vinson, Tristian Rivas, Mario Vasquez, Harry Whitworth
October 21, 2024
Thanks but no thanks I do not want to review norm reeves honda super store honda super store More
by Scottgerlikovski
Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Wright, Allen Vinson, Angel Flores
October 20, 2024
Everyone was so nice and they made sure that I was treated like family and they also got my car to me very quickly treated like family and they also got my car to me very quickly More
by Kacie Giles
Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Lindley, Richard Sanchez, Tristian Rivas, Issac Moya, Mario Vasquez, Angel Flores, Frank Raja
October 13, 2024
Norm Reeves Honda service department does a great job on getting your vehicle in and out as fast as possible getting your vehicle in and out as fast as possible More
by Elmotownsend009
Other Employees Tagged: Erik Chipman, Elizabeth French, Hannah Pearson, Michael Lindley, Michael Wright
October 12, 2024
Zackary was a great help as usual. Thank you so much to tech and to cafe for delicious food! Thank you so much to tech and to cafe for delicious food! More
by GF
Other Employees Tagged: Elizabeth French, Hannah Pearson, Michael Wright, Richard Sanchez, Allen Vinson, Tristian Rivas, Mario Vasquez, Harry Whitworth, Frank Raja
October 01, 2024
I had a dash board error that shorted out my system. Nothing would show up. I took it in here and their mechanic charged me for a new WINDSHIELD AND MIRROR. Yes you read that right. This cost me $1582.3 Nothing would show up. I took it in here and their mechanic charged me for a new WINDSHIELD AND MIRROR. Yes you read that right. This cost me $1582.36. The invoice even said the backup mirror passed the report. Norm Reeves Honda blamed my camera for going out because of a toll tag that was not on anything to cause this. It’s all they could come up with. But there’s money for Norm Reeves Honda in repairs. About a month later there was a recall on the same description of what I told them happened to my Honda Pilot. Honda said to have them respond to it and I went back in good faith because that repair guy was no longer there. They repaired the recall at no charge and got another $1400ish for doing the maintenance on it. They sent in documents to get the money back from Honda. Neither Honda or Norm Reeves Honda refunded me for the recalled repair that I paid for. What happened was, the vehicle worked again without the recalled part fixed initially because there was a hard reset done to recalibrate the new unneeded mirror and windshield they charged me for. His reply when I told him initially that’s not what it is was, “Well does it work?” So, after 14 years of being a Honda owner, I’ll never own another one. Good bye crooks. Richard Linnard was the GM that helped fail me. He quit taking my calls and texts. When I just went to finish the survey, it appears Rhett Valentine is actually with them still. They lied about that as well. To my face. Y’all are betting a thousand. More
by Tammy
Other Employees Tagged: Tyler Randolph, Richard Linnard
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