Michael Wright
Michael Wright at Norm Reeves Honda Superstore North Richland Hills

Michael Wright

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.8
226 Reviews
4.8

226 Reviews

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226 Reviews of Michael Wright

April 01, 2026

Dealership Rating
Employee Rating

Quick no pushiness and no beating around the bush The amenities were excellent compared to other places More

by spikemad
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

March 24, 2026

Dealership Rating
Employee Rating

loved it it was a great experience and can't wait to do it again awesome More

by gault6216
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

Mar 25, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Glad you enjoyed the journey! We’re already plotting the next stop, and can’t wait to see you back for another round of great experiences.

March 10, 2026

Dealership Rating
Employee Rating

The service was excellent and Mike helped me and gave me the best deal to get done all the maintenance recommended for my car. I will continue using Mike as my servide advisor More

by baenaromerofamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

Mar 11, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Thanks for the sweet review! Mike scooped up the perfect combination of great service and top-notch maintenance advice. We’re thrilled you left with a cherry-on-top experience, and we look forward to keeping your car happy for many visits to come!

March 08, 2026

Dealership Rating
Employee Rating

Very friendly. As usual, a sales person reached out to make an offer on my car. Not appreciated as I'm there to keep the car that I have. Maybe wait a week next tim More

by JulieD
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

Mar 09, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Hi Julie, we're pleased to see that Michael earned five stars for his friendly service. We apologize if the offer felt intrusive and will use this feedback to improve our service. Thank you for the honest comments and five-star rating.

March 03, 2026

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Employee Rating

When I first bought my CRV as a woman being treated that I was making the decision on what I wanted, how much I was going to pay meant you made a customer for life and Refered your dealership to my woman's More

by filly3665
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Norm Reeves Honda Superstore North Richland Hills responded

You planted seeds of trust, and we are honored to have grown a lifelong connection. Treating you with respect and honoring your decisions made all the difference, and we are delighted your CR-V purchase blossomed into a story you are sharing with your community.

March 01, 2026

Dealership Rating
Employee Rating

Came at appointed time for A1 service. Mike came and got me signed in. Spent my wait in pleasant surroundings catching up on some reading. Always enjoy visits to this Honda store. More

by russann
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

Mar 02, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Spending your wait in comfort and catching up on reading sounds like a visit to your favorite cozy corner. Mike and the team clearly made the A1 service feel effortless and enjoyable. We hope every visit leaves you relaxed and well cared for!

February 24, 2026

Dealership Rating
Employee Rating

Great service Mike is a wonderful service advisor Great location and easy to access Coupons are available More

by W.R.Bell
Recommend Dealer
Yes

Other Employees Tagged: Michael Wright

Feb 25, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Convenient coupons, a comfortable facility, and Mike's winning attitude are all part of what makes maintenance here better! Your perfect rating tells us that we're on the right track. We'll keep up the pace so that your next visit is just as stellar!

February 20, 2026

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Mike wright has been exceptional the past couple of appointments. True asset for this dealership. More

by billypru22t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

Norm Reeves Honda Superstore North Richland Hills responded

We can count on Mike to set things right! Thanks for giving him a well-deserved shoutout.

February 06, 2026

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Employee Rating

It was easy to get an appointment. We were approached quickly. We looked around at new cars, but were not pressured in any way by a salesman when we told him we were not buying. Your c More

by Lloyd.Mccutchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Lloyd, we’re glad your visit brewed up exactly the right blend: quick attention, relaxed browsing, and a complimentary cup of excellence. It’s always nice when a coffee break pairs perfectly with a car visit!

February 05, 2026

Dealership Rating
Employee Rating

Went in with working rear camera, came out with it blacked out. Prices didn't match previously quoted. More

by apache7805
Recommend Dealer
No

Other Employees Tagged: Michael Wright

Feb 06, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Your experience is important to us, and we want to ensure everything is addressed properly. Differences in pricing or vehicle function can understandably cause worry, and we’d like to go over this with you. Please get in touch with Richard Meneely at richard.meneely@normreeves.com, so we can find a way forward.

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