Tristian Rivas
Tristian Rivas at Norm Reeves Honda Superstore North Richland Hills

Tristian Rivas

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.7
301 Reviews
4.7

301 Reviews

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301 Reviews of Tristian Rivas

March 27, 2026

Dealership Rating
Employee Rating

Professional. Fair and Timely. Staff was courteous and professional and the repair was completed within the time frame stated. More

by hderam
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Mar 30, 2026

Norm Reeves Honda Superstore North Richland Hills responded

We’re so glad your visit ran like clockwork! We aim to deliver the type of consistent service you can set a watch by.

March 24, 2026

Dealership Rating
Employee Rating

The scheduling process was fast and easy, just a quick phone call! The service was faster than expected for the first day of spring break! More

by Tiagocarantes
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Mar 25, 2026

Norm Reeves Honda Superstore North Richland Hills responded

You called, we rolled, and your service was completed quicker than you expected. That's everything we want! Thanks for letting us handle it so well.

March 23, 2026

Dealership Rating
Employee Rating

Great No No No No No No No No No No I liked Tristan. Stop texting me you cursed robot More

by Donvansaders
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Mar 24, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Tristian’s service clearly deserves a little spotlight! Great interactions like yours make the day shine brighter for everyone. We appreciate you taking the time to give him the recognition he deserves.

March 19, 2026

Dealership Rating
Employee Rating

Tristan is always great as an advisor. He communicates well. I can trust Tristan and his recommendations More

by Sandrasandy
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Mar 20, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Tristian built a bridge of communication and trust that made every question easy to cross. Knowing you could rely on his guidance made the whole process feel steady and safe. That bridge is always here if you want to cross again.

March 17, 2026

Dealership Rating
Employee Rating

Great. Tristian is amazing. Great overall experience. I'll be back for sure. Highly recommend this dealership. More

by jmatthews5
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Mar 18, 2026

Norm Reeves Honda Superstore North Richland Hills responded

When a customer says they'd recommend us, it means the world. We'll make sure to tell Tristian he's earned your trust, and if you need anything, just let us know.

March 17, 2026

Dealership Rating
Employee Rating

Tristian always take care of my service needs and Liz the service manager does a great job. In and out very quickly More

by Letad04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French

Mar 18, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Tristian and Liz are an unstoppable team! When their powers of speed and attentiveness come together, great things happen, and your review proves it.

March 17, 2026

Dealership Rating
Employee Rating

My car is not fixed. Both issues are still present. Absolutely dissatisfied! Car not fixed! More

by Marygrace.Smith
Recommend Dealer
No

Other Employees Tagged: Tristian Rivas

Mar 20, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Mary Grace, we want every guest who visits us to leave feeling confident and satisfied in the service they received. We’re sorry that wasn’t the case for you, and we’d like to hear more about the issues you’re experiencing. To discuss resolutions, please get in touch with Richard Meneely at Richard.meneely@normreeves.com.

March 10, 2026

Dealership Rating
Employee Rating

Every time I visit I experience first rate service that is customer focused and aimed at keeping my vehicle in tip top shape. More

by smartin474
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Mar 11, 2026

Norm Reeves Honda Superstore North Richland Hills responded

This experience was out of this world! Tristian and the crew are mission control, making sure every system is go before you launch back onto the road. Thanks for trusting us, and come back anytime!

March 07, 2026

Dealership Rating
Employee Rating

He solved my issues and came up with practical long term solutions easily to meet my needs More

by awolf3
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Mar 09, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Your experience had all the energy of a fun pep rally. Tristian led the cheers with solutions and care, making everything feel easy. The applause is well deserved!

Mar 07, 2026

awolf3 responded

Tristan is a great guy

March 06, 2026

Dealership Rating
Employee Rating

Tristian Rivas is very polite. . he helped me really fast .. I highly recommend this Honda More

by mvblauth
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Mar 06, 2026

Norm Reeves Honda Superstore North Richland Hills responded

Tristian delivered service at lightning speed! Nice to know he made sure everything ran smoothly and left you smiling at the end of the ride. Thanks for the glowing recommendation!

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