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Rhett Valentine
Rhett Valentine at Norm Reeves Honda Superstore North Richland Hills

Rhett Valentine | Page 3

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.4
27 Reviews
4.4

27 Reviews

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27 Reviews of Rhett Valentine

February 13, 2024

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Employee Rating

The management team I dealt with and all employees were very nice, friendly and helpful. From opening the doors to scheduling Uber and just explaining my vehicle and warranty repairs excellent caring team More

by twisterbama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Kellar, Elizabeth French, Michael Lindley, Michael Wright, Nate Franklin, Allen Vinson, Harry Whitworth, Angel Flores, Scott Gerlikoviski

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Feb 14, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. Providing exceptional service and care is our top priority, and we look forward to continuing to exceed your expectations in the future.

January 20, 2024

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Employee Rating

Mr. Lit great service writer. Oliver is the best salesman. Very attentive on both ends. More

by Dentpaulette
Recommend Dealer
Yes

Other Employees Tagged: Mr. Lit, service writer.

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Jan 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your positive experience with Mr. Lit and Oliver! We're thrilled to hear that our team provided great service and attention. We appreciate your feedback and look forward to serving you again.

December 09, 2023

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Employee Rating

Absolutely freaking fabulous. Staff is on point, prices are reasonable and they took care of me quickly More

by Kay Chang
Recommend Dealer
Yes

Other Employees Tagged: Marie Whitmore

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Dec 11, 2023

Norm Reeves Honda Superstore North Richland Hills responded

Kay, thank you so much for your glowing review! We're thrilled to hear that you had a fabulous experience with our staff and found our prices reasonable. We appreciate your business and look forward to serving you again in the future.

November 25, 2023

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Employee Rating

It was pretty uneventful. We had trouble getting a car and had to wait a month to have a rental car. This dealership has gone downhill since switching from Huggins. More

by halonix187
Recommend Dealer
No

Other Employees Tagged: Rhett Valentine

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Nov 28, 2023

Norm Reeves Honda Superstore North Richland Hills responded

We are sorry for the inconvenience you experienced at our dealership. Please contact our general sales manager, Allen Glover at allen.glover@normreeves.com to discuss this matter further.

November 23, 2023

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Employee Rating

Nicolas and the rest of the Honda crew in NRH, Tx are amazing. From Rhett to the rest of the crew…top quality. Honda forever! More

by Ltj311
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hannah Pearson , Jahmad Lumar, AJ Sami, Nicholas Townsend

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November 13, 2023

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Employee Rating

They damage my car paint and nobody help me with anything with disrespect me and makes fun about my vehicle its too old!!! More

by emalbayati
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Nov 15, 2023

Norm Reeves Honda Superstore North Richland Hills responded

Esam, we are genuinely sorry to hear about your recent experience and the distress it caused, especially with your family present. It is very important that all of our guests feel heard and valued. We invite you to contact our service manager, Marie Whitmore, at marie.whitmore@normreeves.com.

October 17, 2023

Dealership Rating
Employee Rating

The service department is very thorough in analyzing the issues given by the customer. They fix the problem and then give a detailed explanation of what the problem was without using a lot of jargon. I will More

by matthew.brendle
Purchase Time
Recommend Dealer
Yes
Print
Oct 18, 2023

Norm Reeves Honda Superstore North Richland Hills responded

We're delighted to hear about your positive experience with our service department. Providing clear explanations and thorough solutions is a priority for us. Thank you for choosing us, and we look forward to assisting you with your next service appointment. Safe driving!

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