Tim Kellar
Tim Kellar at Norm Reeves Honda Superstore North Richland Hills
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Tim Kellar

Service Advisor

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.8
55 Reviews

I have been at this dealership since March 2004, when it was Huggins Honda and now Norm Reeves Honda. I started in the sales department and moved to the service department in 2014. I have always taken care of my customers like family.

Dealership Experience

20 yrs, 4 mos

Industry Experience

20 yrs, 4 mos

Specialties & Trainings

Sales, Finance, Service

4.8

55 Reviews

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55 Reviews of Tim Kellar

June 11, 2024

Dealership Rating
Employee Rating

The service was great and they got me in and out and good time top notch More

by sirknighted
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French, Angel Flores

June 11, 2024

Dealership Rating
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Tim and Marie are your best assets, if they leave for any reason I go wher e they they go. More

by Whwink46
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Hailey Owens

June 07, 2024

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Employee Rating

Everyone that we dealt with in the purchase of our Honda Odyssey were excellent. Any issues that came and there were only a couple the resolved quickly. Would recommend them More

by mlkeaveney2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Abugoush, Alex Golbuff

Jun 11, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for choosing us for your Honda Odyssey purchase! We're thrilled to hear you had a positive experience with our team. Drive safely, and we hope to see you again in the future!

June 04, 2024

Dealership Rating
Employee Rating

My advisor (Tommy) was incredibly informative and professional. He let me know all of my options before services were rendered. A great dealership with excellent products and services! I would not he More

by garrett.adams14
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Hailey Owens

Jun 05, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with Tommy and our dealership. We appreciate your recommendation and look forward to assisting you with any future automotive needs.

June 04, 2024

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Great Customer Service. Well spoken and took care of my needs and answered all my questions More

by Heights.Natoya
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angel Flores

Jun 05, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. If you ever have any more questions or need assistance, don't hesitate to reach out. Drive safely!

May 30, 2024

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My service advisor Tim Keller was excellent. He kept me posted on service and explained what he recommended my vehicle needed. More

by Kenneth.Brown
Service Price Transparency
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Recommend Dealer
Yes
May 31, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your feedback! We're thrilled to hear that Tim provided excellent service and kept you informed throughout your visit. We appreciate your trust in us and look forward to serving you again in the future.

May 25, 2024

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Christopher Cosby was wonderful. He kept me up to date while my car was being serviced. Also, your faculty was beautiful and so clean. More

by Vellefson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Cosby

May 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We're thrilled to hear that Christopher provided excellent service and that you found our facility clean and beautiful. We appreciate your kind words and look forward to serving you again in the future!

May 24, 2024

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Employee Rating

We have had great service here, Ken Keller in the service center has been very helpful More

by Mdsanichols
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth French

May 24, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that Ken provided you with excellent service. We'll be sure to pass on your appreciation to him.

May 24, 2024

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Employee Rating

Been using this dealer for 30 years and have always been happy with their sales and service. More

by Ghebsacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hailey Owens , Christopher Cosby

May 30, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your loyal support over the past 30 years! We're delighted to hear that you've consistently had positive experiences with both our sales and service teams. We look forward to continuing to serve you for many years to come!

May 22, 2024

Dealership Rating
Employee Rating

My service advisor was wonderful. Unfortunately $4 was taken from my console. Either by the person that changed oil or vacuumed the car. I had just put the $1’s inside my console be More

by Bright165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2024

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for bringing this to our attention. We take these matters seriously and will investigate immediately. Please reach out to our management team so we can address this issue promptly.

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