Reinaldo Berroa
Reinaldo Berroa at Lexus of North Miami

Reinaldo Berroa | Page 4

Sales Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

Contact Me
4.5
52 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

10 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.5

52 Reviews

Write a Review

52 Reviews of Reinaldo Berroa

October 04, 2024

Dealership Rating
Employee Rating

Mgr. Angel, & Tyrie Yansen always great ,Lexus customer since 1996 ,give them an opportunity to find the right car for you THANKS More

by jdiaz1791
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angel Rodriguez, Gus Arcon, Tyrie Yansen , Brittany Stillwell

Oct 04, 2024

Lexus of North Miami responded

Thank you for your continued loyalty to Lexus of North Miami! We're delighted that Angel and Tyrie provided excellent service. We look forward to assisting you with your next car purchase!

October 01, 2024

Dealership Rating
Employee Rating

The wonderful folks over at Lexus of North Miami have always been very kind to me, and have ALWAYS done everything and anything in their power to help me out. They are absolutely the BEST in the industry More

by larrybyrd28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Kamal, Danielle Contaldi , Efrain Ponce

Oct 01, 2024

Lexus of North Miami responded

Larry, we're delighted to hear that our team at Lexus of North Miami has consistently provided you with exceptional service. Thank you for your loyalty and kind words!

September 19, 2024

Dealership Rating
Employee Rating

My salesman is the best in lexus of north miami . Always giving the best advice during the process. More

by dimitrymimose92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos A Fernandez , Syed Bukhari

Sep 20, 2024

Lexus of North Miami responded

Thank you for choosing Lexus of North Miami and leaving us a five-star review! We are happy to hear that our team continues to offer excellent advice.

July 04, 2024

Dealership Rating
Employee Rating

I called the dealership and Alex answered the phone. He answered all of my “hypothetical” questions. He confidentially told me that if I came in, he would make me happy. I was kind of skeptical but I ca More

by Vanessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramon Cabrera , Alexander Mejias

Jul 05, 2024

Lexus of North Miami responded

Vanessa, we're delighted to hear that Alex provided such a positive experience at Lexus of North Miami. Thanks for sharing your story and enjoy your new ride!

June 20, 2024

Dealership Rating
Employee Rating

Best dealership experience ever! Amazing facility and selection! Kon, Frank, Gus and Joel helped us out with everything we needed! Would 100% recommend to anyone wanting to come in f More

by Eli D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2024

Lexus of North Miami responded

Eli, we're delighted to hear that Kon, Frank, Gus, and Joel provided you with an exceptional experience at Lexus of North Miami! Thanks for the glowing recommendation!

May 24, 2023

Dealership Rating
Employee Rating

Great, nice and clean. Very clear and detailed. Brand new cars, offers free tints with the purchase of a vehicle which is cool More

by Lubenl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danielle Contaldi

May 24, 2023

Lexus of North Miami responded

Thank you for the review! We appreciate your business and hope to see you back again at Lexus of North Miami. Safe travels!

May 21, 2023

Dealership Rating
Employee Rating

Danielle was extremely relatable and helpful during my leasing experience. She answered and addressed all of my questions. and concerns. More

by cruzml66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2023

Lexus of North Miami responded

Thank you for reviewing Danielle and Lexus of North Miami! It makes us smile to hear that she was able to make your leasing process a total breeze. Safe travels!

March 01, 2023

Dealership Rating
Employee Rating

The treatment From Maria at Lexus of North Miami was great. Maria was amazing show got me the ES300h that i really wanted. I recommende everyone to come see Maria and ver team. More

by continentalcleanersmr
Recommend Dealer
Yes

Other Employees Tagged: Maria Morrone

Mar 01, 2023

Lexus of North Miami responded

Maria and the entire Lexus of North Miami team are delighted to see that your car-buying experience was an excellent one. Thank you for supporting Lexus of North Miami and please let us know if you need anything at all down the line. Congratulations on your beautiful new ES 300h!

August 12, 2022

Dealership Rating
Employee Rating

Maria was an excellent sales person. She was friendly and not pushy. She made the process of leasing a vehicle seamless. I would highly recommend her and the dealer to anyone looking to More

by alinalago1908
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maria Morrone

Aug 12, 2022

Lexus of North Miami responded

We are happy to hear Maria was a wonderful help during your recent visit to Lexus of North Miami! Thank you for the 5-stars, and we hope to see you again!

February 22, 2022

Dealership Rating
Employee Rating

DO NOT BUY FROM THIS DEALERSHIP! !!! *******HORRIBLE EXPERIENCE!!!! Customer service & management is lacking tremendously! I wish I could give 0 stars! More

by princekeden
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Alfred Utset, Vladimir Keslin, Sean Kamal, Angel Rodriguez, Gus Arcon , Jose Almonte, Maritsa Campos, Peter Groulx, Brittany Stillwell

Feb 23, 2022

Lexus of North Miami responded

Hi Keden, I regret to see that we were not able to come to an agreement, despite our conversations and attempts to reach a resolution. I'm sorry to see that your experience has not improved despite our efforts. If you may have anything else we can assist with, please do not hesitate in reaching out. Maritsa Campos - Client Relations Manger - (786) 528-3871

Feb 24, 2022

princekeden responded

Your dealership failed to comply with regulations in regards to the proper inspection of the vehicle prior to the sell. The PTC unit as well as 2 fans has to be replaced. Tesla informed had I continued to drive this car the battery would have over heated & would have needed to be replaced. The computer located in the vehicle is able to tell all of when the components failed which was prior to my purchase. I am demanding the full reimbursement of my funds totaling $1,786.20 at this time or I will most definitely will be reporting this to the Inspector general of the state Florida & filing a lawsuit against Lexus Of North Miami for fraud & breach of contract as this vehicle was not inspected by a certified Tesla mechanic before listed for sale you have 24 hrs to respond from today, or you may see a class action against you against others similarly affected. If you think I’m not serious you may see my current class action case against USAA.

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