Raul Ruiz
Raul Ruiz at Nissan of Elk Grove

Raul Ruiz | Page 5

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
80 Reviews
4.8

80 Reviews

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80 Reviews of Raul Ruiz

March 31, 2026

Dealership Rating
Employee Rating

I was very upset walking in i wasn't sure if my problem could be solved but Jon worked with me and was understanding of it my situation. He offered simple yet descriptive explanations for things i didn't k More

by dallasholly12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. Ensuring our customers feel heard and confident in the solutions we provide is very important to us, and we’re happy Jon could make a positive difference in your visit. We'll be here to welcome you back in the future whenever you need us!

March 30, 2026

Dealership Rating
Employee Rating

Brought my Altima in because of a rattle, after 2 visits and 660 dollars it's still rattling More

by Gayle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Nissan of Elk Grove responded

Thank you for the honest feedback. We’re sorry to hear about the rattling issue with your Altima and understand how frustrating this must be. Your experience does not reflect the level of service we strive to provide and we’d like the opportunity to reach out and discuss the ongoing issue further. Please contact our Service Department Manager so we can address this matter directly and ensure your vehicle is properly taken care of.

March 29, 2026

Dealership Rating
Employee Rating

Quick servicing of vehicle and staff was helpful and friendly. He also advised what to do for next maintenance. More

by SHAVNITAASHLEY
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

Mar 31, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience. We’re glad our team was able to provide prompt service, while offering helpful guidance for your vehicle’s maintenance. Ensuring that every visit is both efficient and informative is a priority for us, and we appreciate your feedback. We look forward to continuing to support you and your vehicle whenever you need us.

March 28, 2026

Dealership Rating
Employee Rating

I’m very grateful to have a service member like Jeff Stoughton thorough with assisting me with my vehicle.He’s very passionate about his job and making people feel comfortable. Elk Grove Nissan is lucky More

by rockylanderos265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2026

Nissan of Elk Grove responded

Thank you for taking the time to share your experience. We’re grateful for your feedback and happy to hear that Jeff's expertise and dedication made a positive impact on your visit. We appreciate your trust and look forward to helping you in the future.

March 26, 2026

Dealership Rating
Employee Rating

Had a great experience. Raul was very helpful Raul was kind and helpful It was quick and easy More

by RAJNEETGURAI
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

Mar 27, 2026

Nissan of Elk Grove responded

Thank you for taking the time to share your experience. We’re pleased to know your visit went smoothly and that Raul made a positive impression. We appreciate your support and look forward to your next visit.

March 26, 2026

Dealership Rating
Employee Rating

I had such a great experience at Nissan, thanks to Jeffery Soughton. He was super friendly, easy to talk to, and made the whole process feel comfortable from start to finish. What I really appreciated More

by NAITHEASAECHAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! It was a pleasure assisting you during your visit and we're glad to hear that Jeffery was able to communicate well and provide attentive, informative service. We'll be here to welcome you back in the future whenever you need us!

March 23, 2026

Dealership Rating
Employee Rating

The service was fantastic again, Jeff Stoughton excellent customer service skills, he explains well and is always polite and smiling! More

by TM961460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Jeff Stoughton

Mar 24, 2026

Nissan of Elk Grove responded

Thank you for the kind words! We're proud to hear Jeff was able to deliver high-level service and that you were given transparent communication throughout the whole process. We truly appreciate your trust and support!

March 22, 2026

Dealership Rating
Employee Rating

very good customer service and great work staff bruh great great great great great great More

by CHEMITO99
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

Mar 24, 2026

Nissan of Elk Grove responded

Thank you for your great feedback! We’re thrilled to hear you had such a positive experience with our team and appreciated the service provided for you and your vehicle. Your kind words mean a lot to us and we look forward to the next time we can assist you.

March 20, 2026

Dealership Rating
Employee Rating

Very friendly and helpful. Set up a Lyft ride home and back to dealership which was lovely. They just made the entire process easy! More

by ROCKYRICE4U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Murphy

Mar 23, 2026

Nissan of Elk Grove responded

Thank you for your kind review! We’re so glad to hear our welcoming, attentive service, and the Lyft ride made your visit more convenient. It’s great to know the whole process felt stress-free—we look forward to seeing you again!

March 20, 2026

Dealership Rating
Employee Rating

Great service Everything was explained including how long things would take I will come back for service More

by Marva6912
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

Mar 23, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We’re happy to hear everything was clearly explained and that you felt informed throughout your visit. It means a lot to know you plan to return, and we look forward to taking care of you again.

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