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Raul Ruiz
Raul Ruiz at Nissan of Elk Grove

Raul Ruiz | Page 6

Service Advisor

Nissan of Elk Grove

8590 Laguna Grove Drive
Elk Grove, CA 95757

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4.8
80 Reviews
4.8

80 Reviews

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80 Reviews of Raul Ruiz

March 19, 2026

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Employee Rating

Unable to ever contact the manager of the service dept. Always in meetings and never get call backs. More

by jwailes
Recommend Dealer
No

Other Employees Tagged: Raul Ruiz

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Mar 25, 2026

Nissan of Elk Grove responded

Hi jwailes, we can make sure that you are contacted ASAP. Please email social@drivefamilyfirst.com your contact information and we will have someone in touch the same day.

March 18, 2026

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Employee Rating

Very dependable, meets and anticipate my needs , very considerate John Brooks is very understanding with his customers needs . More

by MINDA.MIGUEL77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Jeff Stoughton, Rebecca Garcia, Jon Murphy, Brandon Neveadomi , Sean Burris

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Mar 18, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience! We’re thrilled to hear that John and our team consistently goes above and beyond, staying attentive to your needs and providing thoughtful, efficient service. We truly appreciate your trust and look forward to serving you again!

March 18, 2026

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Employee Rating

Very professional and friendly. Being a widow and not use to dealing with car problems, I found Raul to guide me through the process. More

by Gayle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 18, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience with us. We’re so glad Raul was able to help you through the process with attentiveness and professionalism. It’s important to us that every customer feels comfortable, supported, and well taken care of. We truly appreciate your trust and are always here for you whenever you need assistance.

March 13, 2026

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Employee Rating

Excelente servicio personal que es muy amable siempre están muy al pendiente de mi y nuestro automóvil More

by MGCN2606
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Stoughton

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Mar 16, 2026

Nissan of Elk Grove responded

Thank you very much for your kind words! We’re very glad to hear that you received great service and that our team has taken good care of you and your vehicle. We truly appreciate your support and look forward to assisting you again!

March 13, 2026

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Employee Rating

Raul made sure I was checked in on time of my appointment. He is very courteous. He made sure all questions were answered and I understood. He made sure that my needs were met for a car rental. P More

by Faithwfaith92
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

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Mar 16, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience! We’re so glad to hear that Raul provided clear communication and was attentive to your needs throughout your visit. We truly appreciate your kind words and look forward to assisting you again in the future!

March 13, 2026

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Employee Rating

When we received our video from the technician. It touched our hearts he sincerely thanked my husband for his service in the military. More

by MARTYMARTINEZ178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Brooks, Jeff Stoughton, Billy Saeturn, Alvin Sharma, Rebecca Garcia, Jon Murphy, Brandon Neveadomi , Sean Burris

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Mar 16, 2026

Nissan of Elk Grove responded

Thank you for sharing that moment with us. We’re truly grateful for your husband’s service, and it means a lot to know that our technician could assist in making your visit feel welcoming, attentive, and personable. We’re proud to have a team that genuinely cares about our customers and takes the time to show appreciation.

March 12, 2026

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Employee Rating

Fast and efficient It was fast and efficient and your service desk member was very helpful and polite More

by ERIKGONZALEZ9350
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

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Mar 13, 2026

Nissan of Elk Grove responded

Thank you for the wonderful review! We truly appreciate your kind words and are thrilled to hear that we could provide such quick and easy service during your visit. We look forward to the next time we can assist you.

March 12, 2026

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Employee Rating

Raul made the whole experience very comforting and just provided great customer service. Thank you Raul and everyone at Nissan for my experience a smooth and joyful one. More

by Shawnv671
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

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Mar 13, 2026

Nissan of Elk Grove responded

Thank you for your kind words! Our team works hard to ensure every guest feels well taken care of and we’re so happy to hear Raul helped make your visit such a positive and comfortable experience. We truly appreciate your support and business!

March 10, 2026

Dealership Rating
Employee Rating

Great service, offered a good lounge to wait for my car to get worked on More

by fnanaman77
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

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Mar 11, 2026

Nissan of Elk Grove responded

Thank you for the 5-stars! We are glad you enjoyed our waiting room amenities and thrilled to hear that we were able to provide you with amazing service during your visit. We hope we can continue to be of help in the future for you and your vehicle!

March 10, 2026

Dealership Rating
Employee Rating

Raul understood my needs. Provided me with excellent customer service and communication. Arranged rental car for me. 5 stars More

by ANIESH.45
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

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Mar 11, 2026

Nissan of Elk Grove responded

Thank you for sharing your experience and for the 5-star rating! We’re thrilled to hear Raul took such great care of you and provided clear communication and high-level service we strive for. We truly appreciate your support and business!

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