Rachel Aguilar

Rachel was able to help me get an appointment quickly and the service was performed in within the estimated finish time. 5 stars across the board. the service was performed in within the estimated finish time. 5 stars across the board. More

by Joshua Verified Customer Verified Customer

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Always have amazing service. They always know what they're doing. They send videos. Everybody is very nice and very informative. Never had a problem on all the years we've been g They always know what they're doing. They send videos. Everybody is very nice and very informative. Never had a problem on all the years we've been going to Russ Darrow Honda. More

by paulasmejkal1 Verified Customer Verified Customer

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Alondra was amazing - attentive to my needs, flexible in getting me in without an appointment, and very thorough in checking and conveying the status of my services and vehicle history. The auto technicians getting me in without an appointment, and very thorough in checking and conveying the status of my services and vehicle history. The auto technicians always do a superb job on my 2016 Honda Pilot Elite. As always, George and his entire team continue to rise well above the rest - best in southeast Wisconsin. They are the reason I only purchase and service my automobiles from Russ Darrow. Kudos, Russ Darrow! More

by CARL.C.MEREDITH Verified Customer Verified Customer

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They ordered the needed part for repair and came the next day. Staff was very courteous and tech video sent to phone was very helpful in describing needed repair. day. Staff was very courteous and tech video sent to phone was very helpful in describing needed repair. More

by gkgaz79 Verified Customer Verified Customer

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Awsome service and Rachel was outstanding in the service department completed the work on and liked the video of the car and what they performed. department completed the work on and liked the video of the car and what they performed. More

by AMOSNANCY18 Verified Customer Verified Customer

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Rachel and the technician did a Fantastic job as Always when working on my Honda Accord Hybrid!! She is Always so professional and personable! I also Always enjoy when Jay stops in to make sure that everyt when working on my Honda Accord Hybrid!! She is Always so professional and personable! I also Always enjoy when Jay stops in to make sure that everything is good with my car! I have been coming to Russ Darrow Honda since 1998, and the Great care and expertise that keeps me coming back is your highly professional staff in the service department! Thanks, and Keep up the Great Work! More

by RICHARDANDERSEN21 Verified Customer Verified Customer

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Staff is very friendly and professional. Rachel understood the problem and gave a correct description to the mechanic. The mechanic did a good job to fix the problem. Rachel understood the problem and gave a correct description to the mechanic. The mechanic did a good job to fix the problem. More

by NAVEEN.BANSAL Verified Customer Verified Customer

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Brought car in 4+ times. Spent lots of money. Never got fixed. Didn't get fixed. Spent lots of money. Never got fixed. Didn't get fixed. More

by Ratheke5 Verified Customer Verified Customer

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I have only had service completed at Russ Darrow. Both Rachel A. and Johnathan S. have gone above and beyond to make sure my experience was great! Both Rachel A. and Johnathan S. have gone above and beyond to make sure my experience was great! More

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I have been servicing all of our vehicles at Russ Darrow for over 15 years. We always receive great service for over 15 years. We always receive great service More

by Ginna Verified Customer Verified Customer

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