Phil Byrd
Phil Byrd at Norm Reeves Honda Superstore Cerritos

Phil Byrd

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
125 Reviews
4.9

125 Reviews

Write a Review

125 Reviews of Phil Byrd

December 18, 2024

Dealership Rating
Employee Rating

Fast friendly service. No upselling and no pressure to do unwanted services. Vehicle completed as promised. More

by gotoy20001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Nuval

Dec 20, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for rating your service experience 5 stars! We love to see it! We hope you're enjoying being back on the road with your vehicle. If you ever need to schedule an appointment in the future, we hope you'll take advantage of our online scheduler.

October 31, 2024

Dealership Rating
Employee Rating

On time delivery, gives rides ,pleased with the service and work they do. Easy to schedule service. Wish they could give an exterior car wash with service More

by saravasnananaramasamy4689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate all the feedback, saravasnananaramasamy4689! Sounds like we hit all the marks for great service and will consider your other suggestions. Thanks for stopping by, and please let us know when you need a future service appointment for your Honda!

October 22, 2024

Dealership Rating
Employee Rating

Quick finish time as well as great customer service. I recommend Joseph, he's an awesome service representative. More

by rdcharles2864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darrell Pork, Devon Fields

Oct 22, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for the excellent feedback! We’re always ready to assist you with your future needs.

October 12, 2024

Dealership Rating
Employee Rating

Received a quote over the phone. Came in and was able to negotiate better deal. Phil Byrd was patient and understood what I wanted. Closed the deal in less than 4 hours. More

by japerez5733
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly , Jeff Aoki

Oct 14, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you’re happy with your experience! Thanks for the 5 stars.

October 10, 2024

Dealership Rating
Employee Rating

They were just great and easy to work with. I would recommend them to any one looking for a new car. More

by s.ludwig7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

Oct 10, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for sharing your feedback with us! We're glad to hear you had a good time and look forward to seeing you again.

October 10, 2024

Dealership Rating
Employee Rating

Car and price were exactly as expected and agreed to. Appreciated buying in a no-pressure environment. More

by sandmanla1
Recommend Dealer
Yes
Oct 10, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing us! We’re happy to hear you had a 5-star experience.

October 04, 2024

Dealership Rating
Employee Rating

I was so happy with how attentive they were. Linda was amazing as well. I filled out the survey and realized I did not get to express my gratitude to Linda, Jose, And Phil.. I contacted Linda More

by kecsun5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2024

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means the world to us! We look forward to helping you again soon.

September 29, 2024

Dealership Rating
Employee Rating

Phil helped so much, he made the process fast and easy. I love my new car! More

by asotelo0024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Atienzo

Sep 30, 2024

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star review and are happy we could meet your expectations! Come visit us again soon.

September 23, 2024

Dealership Rating
Employee Rating

Phil was great! Thanks for a great experience. I’ll be back when I need another car. More

by janipur
Recommend Dealer
Yes
Sep 24, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled to hear about your experience! Your satisfaction is our top priority—come see us again soon!

September 14, 2024

Dealership Rating
Employee Rating

I was so happy to meet Phil and I didn't have much interaction with Christina or Jose but I know that they're were very kind. This car experience was by far the most smooth and I didn't have any conce More

by Kathryn.purdy@icloud.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana, Christina Nuval

Sep 16, 2024

Norm Reeves Honda Superstore Cerritos responded

We’re delighted to know you had a great experience! Let us know if you ever need anything in the future.

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