Phil Byrd
Phil Byrd at Norm Reeves Honda Superstore Cerritos

Phil Byrd

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
138 Reviews
4.9

138 Reviews

Write a Review

138 Reviews of Phil Byrd

October 26, 2025

Dealership Rating
Employee Rating

Phil was amazing. Not too pushy but informative. Very patient and helpful. Little wear and tear on the car I didn't see since I went at night. More

by Jaylaraney
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd

Oct 27, 2025

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your feedback with our team! We're always looking for ways to make every experience better, and our team is happy to assist you if you need us. Phil appreciates the special shoutout, too. Please give us a call any time, and we'll be glad to earn that fifth star!

September 27, 2025

Dealership Rating
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Great Customer service, excellent and simple buying process. Linda from sales made our car purchase EASY and FAST. Highly reccomend this dealership to others. More

by José
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2025

Norm Reeves Honda Superstore Cerritos responded

Linda will be grinning ear to ear when she hears she made your car purchase easy and fast. That kind of teamwork is what makes the process feel simple instead of stressful. We appreciate your recommendation and hope you’re loving every mile so far!

September 21, 2025

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I used the Costco Auto Program and was sent contact details on Norm Reeves of Cerritos. They followed up with an email and phone call. I talked to Phil Byrd and got a couple of questions answered. I sa More

by mywae48
Recommend Dealer
Yes

Other Employees Tagged: Phil Byrd

Sep 22, 2025

Norm Reeves Honda Superstore Cerritos responded

Thanks for bringing your grandson in and for the thoughtful review. Phil aims to make buying simple and transparent, and we are glad the process felt straightforward and fair. We appreciate your kind words.

September 11, 2025

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Norm Reeves had the inventory and the models that we were looking for, although admittedly, not the color I wanted as my first choice. They were, however, willing to match and even beat the price that I have More

by nathan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2025

Norm Reeves Honda Superstore Cerritos responded

We may not have had your first-choice color, but we love playing matchmaker, and we're glad we could beat the other quote for you. Thanks for letting Phil help find the right match. May it bring you many happy drives.

September 11, 2025

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Phil Byrd was a great representative and answered all questions. The only thing was I had no gas in the tank when I got home so I couldn't drive it until I got gas. More

by cmymegan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 12, 2025

Norm Reeves Honda Superstore Cerritos responded

Glad Phil answered all your questions! We’ll pass along the thanks. Sorry about the empty tank surprise. Next time we’ll tuck a little ‘welcome gas’ note in the handoff so you can drive off immediately.

June 03, 2025

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Both Mr. Phil Byrd and Ty Trieu provided an outstanding service. I would come back to this dealership. More

by Celine Banh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ty Trieu

Jun 04, 2025

Norm Reeves Honda Superstore Cerritos responded

Thanks for letting us know we hit the jackpot with your experience, Celine! Enjoy the new Honda. Perhaps while Phil and Ty celebrate your excellent review, you'll be doing something fun to celebrate your new ride? We hope you have a lot of adventures behind the wheel!

March 18, 2025

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Friendly and professional staff. They were very attentive to my needs and kept me well informed. More

by oneguytwohuskies
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Villanueva , Ty Trieu

Mar 19, 2025

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with our team! They truly work hard every day to help customers, so we appreciate you recognizing their efforts. Let us know if you need help with anything else!

March 18, 2025

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There’s a reason why this site is the number one seller for Honda in the nation: a huge amount of cars to choose from and professional, courteous staff to assist you and meet your needs. More

by oneguytwohuskies
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Villanueva , Ty Trieu

Mar 19, 2025

Norm Reeves Honda Superstore Cerritos responded

Thank you so much! We aim to deliver a truly exceptional experience and selection to all our customers. We look forward to assisting you again in the future. The next time you're on the market for a car, check out our library of vehicle reviews and comparisons for help deciding.

March 11, 2025

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Deal with norm reeves for nearly 20 years everyone there earns my trust the system and business process is very good More

by nlssummer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Wong

Mar 12, 2025

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! It's hard to believe that we've been partners in your shopping and service needs for so long. We appreciate your loyalty and hope to celebrate 20 more years. Thanks so much!

February 18, 2025

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Employee Rating

Its a good place, front desk help right away and the give us a good service More

by fco_javi_04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

Feb 18, 2025

Norm Reeves Honda Superstore Cerritos responded

We wish you the best of luck with your new-to-you Honda! We appreciate you telling us about your experience and that you received all the help that you needed. Thanks so much, and we're here when you need your first service visit!

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