Paul Lai
Paul Lai at Mercedes-Benz of Princeton

Paul Lai | Page 9

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

Contact Me
5.0
480 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

20 yrs, 5 mos

Industry Experience

37 yrs, 5 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

480 Reviews

Write a Review

480 Reviews of Paul Lai

March 31, 2023

Dealership Rating
Employee Rating

The arrangement is very proper and timely, very good experience, very convenient to make an appointment, very good customer service。 More

by suilingyan
Recommend Dealer
Yes

Other Employees Tagged: Linda Tague

Apr 10, 2023

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 30, 2023

Dealership Rating
Employee Rating

Overall pleasant experience dealing with Puneet and Robert. The overall process of buying the car was smooth and transparent. They were both patient and meticulous to the core as details were precisel More

by Rinaldo.chettiar
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi, Puneet Kapoor

Apr 10, 2023

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 26, 2023

Dealership Rating
Employee Rating

The dealership was pleasant to work with. Throughout the long journey to get the car, the dealership gave us frequent updates on the status of the car. More

by zhou18940
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Mar 27, 2023

Mercedes-Benz of Princeton responded

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 05, 2023

Dealership Rating
Employee Rating

We always feel like family when we walk in to the dealership. My family has purchased 6 vehicles and we are extremely happy with the experience. Salesman Paul Lai took care of me going out of his way More

by jrhotrod1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Mar 06, 2023

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 21, 2023

Dealership Rating
Employee Rating

The after-sales service is very kindly and carefully teach how to use the function. Let me like here! More

by fin9655
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Feb 21, 2023

Mercedes-Benz of Princeton responded

Thank you for the kind words for our sales department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 20, 2023

Dealership Rating
Employee Rating

Linda and her team are very professional, helpful and courteous. They fixed the problem quickly and kept me informed. The sales staff especially my dealert, Paul L is great as well. More

by joe172east
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Linda Tague

Feb 21, 2023

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 12, 2023

Dealership Rating
Employee Rating

The service engagement was prompt, the representative was able to describe the issue and the fix very quickly and could fix it in short time. More

by nlabh01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian McCoy

Feb 14, 2023

Mercedes-Benz of Princeton responded

Thank you for the lovely review! We are thrilled to hear that you had a successful purchase experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 19, 2023

Dealership Rating
Employee Rating

Very polite and always cares their customers, very reliable service and I will give 5+ stars if I can. More

by songjun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2023

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 12, 2023

Dealership Rating
Employee Rating

Great experience at MB of Princeton! Knowledgeable staff and efficient delivery experience. Paul Lai is my guy when it come to new leases! More

by Jeffstuart80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Jan 13, 2023

Mercedes-Benz of Princeton responded

Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 11, 2023

Dealership Rating
Employee Rating

Excellent service and experience and great sales person in Paul, thank you. The car is beautiful and the purchase was simple and thoughtful. More

by joe172east
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Jan 11, 2023

Mercedes-Benz of Princeton responded

We're truly touched and honored by this amazing review. We appreciate you trusting the Mercedes-Benz of Princeton team with all your vehicle buying and servicing needs - it is our pleasure to assist you! Thank you for taking the time to share your feedback, and come back again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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