Paul Lai
Paul Lai at Mercedes-Benz of Princeton

Paul Lai | Page 10

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

Contact Me
5.0
480 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

20 yrs, 5 mos

Industry Experience

37 yrs, 5 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

480 Reviews

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480 Reviews of Paul Lai

December 28, 2022

Dealership Rating
Employee Rating

Rich was simply terrific! So patient and knowledgeable about the new vehicle. He mad it all easy! More

by wjstuar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Dec 31, 2022

Mercedes-Benz of Princeton responded

Thank you for your super feedback! Thanks again for the 5 Star recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 17, 2022

Dealership Rating
Employee Rating

The best service ever Mr Paul Lai is the best. Professional and efficient .He treats me not only a customer but a friend . Highly recommend 👍 More

by Benz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Dec 20, 2022

Mercedes-Benz of Princeton responded

Thank you for your super feedback! Thanks again for the 5 Star recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 15, 2022

Dealership Rating
Employee Rating

friendly, professional and efficient. will definitely recommend my friends to use this dealer's services More

by haixiaoyu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 17, 2022

Mercedes-Benz of Princeton responded

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 06, 2022

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Employee Rating

Always willing to help weather you need help or not. I was in and out within minutes of my purchase. More

by freewaxman1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 07, 2022

Mercedes-Benz of Princeton responded

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 29, 2022

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Employee Rating

Paul is the best in sales, no surprises. Very happy with our purchase and will buy more here in the future. More

by hl888
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Nov 30, 2022

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Richard and Paul! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 29, 2022

Dealership Rating
Employee Rating

Friendly, patient to explain purchasing details, registration, mortgage, drove me from home to sales office,. However, offered no discount or bargain at all. More

by Chuck Chang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Nov 30, 2022

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 28, 2022

Dealership Rating
Employee Rating

Professional, courteous, knowledgeable, efficient, and pleasant. This dealership has authentic class and does not feel pushy or in your face like other car sales experiences have felt. More

by karenbrodsky
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Nov 30, 2022

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 23, 2022

Dealership Rating
Employee Rating

Robert was thorough in explaining all the car features to us and pointed out items that I was not aware of. Very happy with the car that we got. Paul, our salesperson is straight forward and helpful. This i More

by A. Yao
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Nov 25, 2022

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 17, 2022

Dealership Rating
Employee Rating

Extremely pleased with the service provided and truly appreciate all of the work done to ensure we are 100% satisfied with our purchase. Special thanks to Paul Lai and Robert John Lisi for going above an More

by Harry Huang
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Nov 17, 2022

Mercedes-Benz of Princeton responded

Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 16, 2022

Dealership Rating
Employee Rating

It was so nice to deal with such a professional staff at Mercedes-Benz of Princeton. They took the time to make sure the change of cars went smoothly, and it did. They are a class operation. Thank You. More

by wvrf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Nov 17, 2022

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback! Thanks again for the 5 Star recommendation, and have an amazing weekend!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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