Paul Lai
Paul Lai at Mercedes-Benz of Princeton

Paul Lai | Page 11

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

Contact Me
5.0
480 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

20 yrs, 5 mos

Industry Experience

37 yrs, 5 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

480 Reviews

Write a Review

480 Reviews of Paul Lai

November 13, 2022

Dealership Rating
Employee Rating

High quality product, decent inventory given the times, top notch customer service, efficient and prepared, good communications, reasonable pricing strategy. More

by karenbrodsky
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Nov 14, 2022

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 11, 2022

Dealership Rating
Employee Rating

Very easy to work with and understand of my needs to get me into a car. My previous car was totaled. They were not pushy and very professional. I enjoyed the experience More

by freewaxman1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Nov 11, 2022

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free purchasing experience, and it is wonderful to hear that this was reflected in your time working with Vasil. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 28, 2022

Dealership Rating
Employee Rating

Paul was friendly and efficient. Find the right car I want instantly, and the whole leasing process is smooth. Richard helped with the final walk through welcoming and paitiently. More

by Tainanian
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Oct 31, 2022

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Richard! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 26, 2022

Dealership Rating
Employee Rating

It is the luck of our consumers to meet someone with great expertise. Robert is such a person. I highly recommend him, a credible man. More

by mimihao5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Oct 31, 2022

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free purchasing experience, and it is wonderful to hear that this was reflected in your time working with Paul. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 16, 2022

Dealership Rating
Employee Rating

I am extremely satisfied. I like to thank Paul Lai's excellent service for providing our family with the most suitable type of car and allowing us to get a beautiful car quick More

by Alex CHEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Oct 20, 2022

Mercedes-Benz of Princeton responded

We're truly touched and honored by this amazing review. We appreciate you trusting the Mercedes-Benz of Princeton team with all your vehicle buying and servicing needs - it is our pleasure to assist you! Thank you for taking the time to share your feedback, and come back again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 15, 2022

Dealership Rating
Employee Rating

Paul is an amazing dealer. The entire buying process went very smooth and I was able to acquire my AMG GLE 53 Coupe. Richard was also very helpful and informative in terms of d More

by Feng
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Oct 20, 2022

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 01, 2022

Dealership Rating
Employee Rating

Paul was the best. Best experience i have ever had at any dealership. 10 out of 10 More

by k.ballard015
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Oct 11, 2022

Mercedes-Benz of Princeton responded

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 30, 2022

Dealership Rating
Employee Rating

Had a great experience working with Paul and with MB of Princeton. The process was smooth and all questions and requirements were generally taken care of very well. Will strongly recommend Paul Lai and MB More

by aniruddhachatterjee
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Oct 11, 2022

Mercedes-Benz of Princeton responded

We are so glad that you had an amazing experience!!! Thank you for the 5 stars! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 28, 2022

Dealership Rating
Employee Rating

Very nice service and professional I can not appreciate more to have service from the team. More

by zuiken
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Sep 29, 2022

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 28, 2022

Dealership Rating
Employee Rating

The representative was really nice and was patient as we went through the process of buying my car More

by chikwany27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Sep 28, 2022

Mercedes-Benz of Princeton responded

Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Sep 30, 2022

chikwany27 responded

All team at the Dealership was great and John is very knowledgeable, helpful and friendly.

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