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Norma Ocasio
Norma Ocasio
Express Service Writer
Gordie Boucher Ford of Menomonee Falls
N81 W12920 Leon Rd
Menomonee Falls, WI 53051
7 Reviews
Dealership Experience
10 mos
Industry Experience
6 yrs, 8 mos
Languages Spoken
English
7 Reviews
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7 Reviews of Norma Ocasio
March 25, 2026
Great experience so far. I haven't purchased yet, but I plan to. I visited to have maintenance on my vehicle, and also checked out a new car. Robert Jeanes has been excellent I haven't purchased yet, but I plan to. I visited to have maintenance on my vehicle, and also checked out a new car. Robert Jeanes has been excellent. He has gotten me the information I requested and the 'numbers' are reasonable. He's very friendly and has followed up with me, but he is not pushy. Very much there to serve. More
by MKEMom6
Other Employees Tagged: Robert Jeanes, Angelo Gagliano
March 01, 2026
Well I came for F150 o get a Oil change and I been for other services Repairs And the Service Technician does a fine Job getting Me in for Service . Thank You Broucher Ford 🙏🏿👍🏿👍🏿 other services Repairs And the Service Technician does a fine Job getting Me in for Service . Thank You Broucher Ford 🙏🏿👍🏿👍🏿 More
by Nelsonck.cn
Verified CustomerOther Employees Tagged: Robert Krueger, Charles Pleugers, Errick Clay, Tim Cesar, Angelo Gagliano, Alicia Bey, Mike McCulley, Tia Harmon
January 30, 2026
I had 2 repairs over a 3 day period. Norma was exceptional throughout. She was friendly, professional and thorough. She went through a my options and I had a seamless repair experience. Norma was exceptional throughout. She was friendly, professional and thorough. She went through a my options and I had a seamless repair experience. More
by garymsilverman
Other Employees Tagged: Norma Ocasio
December 25, 2025
Beautiful brand new dealership, lots of staff in service right at open. However 45 minutes for a scheduled tire rotation is frankly ridiculous. Norma was very courteous and professional but her hands are ti right at open. However 45 minutes for a scheduled tire rotation is frankly ridiculous. Norma was very courteous and professional but her hands are tied if the work being done in the back is fumbled. More
by DEeDZ9707
Other Employees Tagged: Tim Cesar, Angelo Gagliano
December 03, 2025
Angelo was very straight forward with what was needed to be done to my vehicle. The pricing was fair and the project was completed in a reasonable amount of time given the underlying issue was not known whe be done to my vehicle. The pricing was fair and the project was completed in a reasonable amount of time given the underlying issue was not known when I took my vehicle in. More
by Benjamin Smith
Other Employees Tagged: Angelo Gagliano, Mike McCulley
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