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Nick Chapman
Nick Chapman at Koons White Marsh Chevrolet

Nick Chapman

Service Director

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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5.0
14 Reviews

Industry Experience

17 yrs, 5 mos

5.0

14 Reviews

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14 Reviews of Nick Chapman

October 21, 2025

Dealership Rating
Employee Rating

Friendly and helpful people always at Koons Chevrolet. I have been going to Koons for 30 years More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Josh Chernault, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

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October 15, 2025

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Employee Rating

I got my car oil changed there and I’m so happy with the service More

by ong31375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Josh Chernault, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

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Oct 15, 2025

Koons White Marsh Chevrolet responded

We couldn't ask for a better review of Koons White Marsh Chevrolet. Thanks so much for your kind review!

October 03, 2025

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Employee Rating

I experienced a minor service issue, the Service Manager stepped in and resolved the issue right away. Everything worked out well. More

by arodriguez1729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Hasselberger, Josh Chernault

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Oct 06, 2025

Koons White Marsh Chevrolet responded

Thank you for your feedback! We’re glad we could resolve everything promptly for you. We hope to serve you again at Koons White Marsh Chevrolet.

October 03, 2025

Dealership Rating
Employee Rating

The process, communication, environment, and employees are always excellent. Chris always make sure that he takes care of things that I inquire and have concerns about. More

by eadingle.ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Josh Chernault, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

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Oct 06, 2025

Koons White Marsh Chevrolet responded

Thank you for your excellent review! We are thrilled that Chris and the team were so helpful. We are happy to have you as a customer here at Koons White Marsh Chevrolet!

October 02, 2025

Dealership Rating
Employee Rating

Everyone was friendly and well informed. Scheduling the appointment was easy as well as making a change in the time. The truck was ready when promised. Great job all around. More

by unclejordo
Recommend Dealer
Yes
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Oct 03, 2025

Koons White Marsh Chevrolet responded

Thanks for the awesome feedback! It's great to hear our team made the experience seamless. Safe travels from all of us at Koons White Marsh Chevrolet!

September 30, 2025

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Employee Rating

Service department employees were Courteous and knowledgeable. Service was completed in less time than was estimated. More

by tinachios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Josh Chernault, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

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Oct 01, 2025

Koons White Marsh Chevrolet responded

We are glad to hear our team got the job done so efficiently. Thank you for choosing Koons White Marsh Chevrolet!

August 21, 2025

Dealership Rating
Employee Rating

Very nice and helpful, helped me with Colorado trucki now know I can trust them at this dealership . More

by terrylynnemartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2025

Koons White Marsh Chevrolet responded

Thanks for sharing your experience with our team! We truly appreciate your business and your feedback. See you next time at Koons White Marsh Chevrolet!

November 15, 2024

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Employee Rating

Very satisfied was seen at the appointment time and they started on my vehicle right away More

by brohatcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2024

Koons White Marsh Chevrolet responded

We are happy to hear that our team was efficient and helpful! Thank you for choosing Koons White Marsh Chevrolet and for sharing a review. Drive safely!

October 15, 2024

Dealership Rating
Employee Rating

Everyone was very courteous and helpful. Your service department was very clean also. Thank you More

by poordad0810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Schenck, David Letourneau

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Oct 16, 2024

Koons White Marsh Chevrolet responded

Thank you for taking the time to review Koons White Marsh Chevrolet! It really means a lot to hear that you're happy.

February 11, 2024

Dealership Rating
Employee Rating

Excellent customer service from the service team I have been there several times and never disappointed More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Krause

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Feb 12, 2024

Koons White Marsh Chevrolet responded

Karen, we're delighted to know our service team at Koons White Marsh Chevrolet has consistently met your expectations. Thank you for the positive feedback!

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