David Letourneau
David Letourneau at Koons White Marsh Chevrolet

David Letourneau

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.9
32 Reviews
4.9

32 Reviews

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32 Reviews of David Letourneau

April 22, 2026

Dealership Rating
Employee Rating

They always handle your vehicle with care. They communicate with you. The employees truly care. It truly is about the customers. More

by preemiebaby05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2026

Koons White Marsh Chevrolet responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

April 16, 2026

Dealership Rating
Employee Rating

Service advisor was very helpful and knowledgeable. Service was fast, will be back for future visits More

by jkrochmal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2026

Koons White Marsh Chevrolet responded

Thank you jkrochmal! We hope to be of service to you again!

April 14, 2026

Dealership Rating
Employee Rating

Great customer service and very transparent with progress of service. Very willing to answer questions More

by rdegori1972
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Koons White Marsh Chevrolet responded

Hi rdegori1972, thanks so much for rating us so high! Be safe on the road!

March 23, 2026

Dealership Rating
Employee Rating

Excellent service the best in baltimore,service reps are very professional and tend to your needs as for your vehicle. xcellent service the best in Baltimore More

by ktodd0131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2026

Koons White Marsh Chevrolet responded

ktodd0131, thank you again for taking the time to let us know how we did!

March 16, 2026

Dealership Rating
Employee Rating

The service was amazing! Everyone was so friendly and kind! The waiting room is comfortable and service was quick! More

by terry.gover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Koons White Marsh Chevrolet responded

Thanks for the great rating! We are always happy to help!

March 13, 2026

Dealership Rating
Employee Rating

Prompt efficient service. They scheduled us quickly, effectively diagnosed the issue, and repaired the problem the same day. More

by jsnappjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

February 25, 2026

Dealership Rating
Employee Rating

is very nice kind of a rotating door on personel but there standards i can see are pretty good. Only issue is getting the final thaought on if a warentee issue or not. takes a bit so have to sit and wai More

by samuel.p.greenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2026

Koons White Marsh Chevrolet responded

Hi samuel.p.greenfield, thanks so much for rating us so high! Be safe on the road!

February 06, 2026

Dealership Rating
Employee Rating

Very Friendly And Understanding Customer Service. Extended Warranty is amazing!, and saves you money. Extremely Helpful and Courteous! Time efficient. More

by The Sconion Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2026

Koons White Marsh Chevrolet responded

Hi, we are delighted to see this rating! Have a great day!

February 06, 2026

Dealership Rating
Employee Rating

I had a wonderful experience and everyone was great. Also I was informed on all activities that was going on. More

by ygravette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2026

Koons White Marsh Chevrolet responded

ygravette, thanks so much for rating us so high! Be safe on the road!

January 16, 2026

Dealership Rating
Employee Rating

Great place ! Showed up at my appointment time, to have my 5,000 mile first service done. They were polite, and informative, the whole process took no more than a More

by dave91004
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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