Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Courtney Krause
Courtney Krause at Koons White Marsh Chevrolet

Courtney Krause

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

Contact Me
4.8
156 Reviews
4.8

156 Reviews

Write a Review

156 Reviews of Courtney Krause

May 01, 2026

Dealership Rating
Employee Rating

The service is awesome. My service writer is very knowledgeable. She is professional, courteous and delivers on her time frame More

by Valerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

April 22, 2026

Dealership Rating
Employee Rating

They always handle your vehicle with care. They communicate with you. The employees truly care. It truly is about the customers. More

by preemiebaby05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman, Josh Chernault, George Zahariousdakis, David Letourneau, Thomas Howard

Report | Print
Apr 26, 2026

Koons White Marsh Chevrolet responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

April 22, 2026

Dealership Rating
Employee Rating

Service advisor Josh was very friendly and updated me throughout the whole service. Will definitely be bringing my vehicle back. More

by citizensoldier1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault

Report | Print
Apr 25, 2026

Koons White Marsh Chevrolet responded

Hi, thanks so much for rating us so high! Be safe on the road!

April 21, 2026

Dealership Rating
Employee Rating

Mohammad was Kind and Quick and Efficient. Love the Waiting Room- Awesome Coffee and Snacks. Get Great Service each time I go. More

by jorjamommie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshy

Report | Print
Apr 24, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for taking the time to rate us! You really made our day today.

April 21, 2026

Dealership Rating
Employee Rating

Courtney always provides outstanding customer service each visit. She is why I continue to come back. More

by daniel.clark3923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 24, 2026

Koons White Marsh Chevrolet responded

Hello daniel.clark3923, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 20, 2026

Dealership Rating
Employee Rating

always a great experience since i purchased my vehicle from them over 4 yrs ago very very satisfied with service department and the entire dealership very customer oriented More

by FISHINLADY42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 24, 2026

Koons White Marsh Chevrolet responded

Thank you FISHINLADY42! We hope to be of service to you again!

April 18, 2026

Dealership Rating
Employee Rating

Everyone was very friendly, informative and accommodating. Courtney explained everything and wasn’t pushy and very kind More

by peacorave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 20, 2026

Koons White Marsh Chevrolet responded

Thanks for the great rating! We are always happy to help!

April 14, 2026

Dealership Rating
Employee Rating

Courteous and always following up with the next appointment to be made n what service needs to be done! Courtney cares!! More

by debandmarce73
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 16, 2026

Koons White Marsh Chevrolet responded

debandmarce73, we really appreciate this positive review! Thanks so much!

April 14, 2026

Dealership Rating
Employee Rating

Courtney was awesome and the repairs were done quickly. I was surprised with how quickly the work was finished. More

by Atfd43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Apr 16, 2026

Koons White Marsh Chevrolet responded

Atfd43, we really appreciate this positive review! Thanks so much!

April 14, 2026

Dealership Rating
Employee Rating

Great customer service and very transparent with progress of service. Very willing to answer questions More

by rdegori1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman, Josh Chernault, George Zahariousdakis, David Letourneau, Thomas Howard

Report | Print
Apr 15, 2026

Koons White Marsh Chevrolet responded

Hi rdegori1972, thanks so much for rating us so high! Be safe on the road!

1
2
...
16

Dealership Inventory (388 Vehicles)

used 2023 Honda Ridgeline car, priced at $32,000
2023 Honda Ridgeline
used
Primer exterior
Automatic
All-wheel Drive
$32,000
View Details
used 2024 Cadillac XT4 car, priced at $31,500
2024 Cadillac XT4
used
Stellar Black Metallic exterior
Automatic
All-wheel Drive
$31,500
View Details
used 2024 Cadillac Escalade car, priced at $77,000
2024 Cadillac Escalade
used
Dark Emerald Metallic exterior
Automatic
Four-wheel Drive
$77,000
View Details
new 2026 Chevrolet Trax car, priced at $26,434
2026 Chevrolet Trax
new
Apex Red exterior
Automatic
Front-wheel Drive
$26,434
View Details
new 2026 Chevrolet Silverado 1500 car, priced at $56,599
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive
$56,599
View Details
used 2025 Chevrolet Silverado 2500 car, priced at $54,500
2025 Chevrolet Silverado 2500
used
Summit White exterior
Automatic
Four-wheel Drive
$54,500
View Details
View All Inventory