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Courtney Krause
Courtney Krause at Koons White Marsh Chevrolet

Courtney Krause | Page 2

Service Advisor

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.8
163 Reviews
4.8

163 Reviews

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163 Reviews of Courtney Krause

April 21, 2026

Dealership Rating
Employee Rating

Mohammad was Kind and Quick and Efficient. Love the Waiting Room- Awesome Coffee and Snacks. Get Great Service each time I go. More

by jorjamommie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshy

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Apr 24, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for taking the time to rate us! You really made our day today.

April 21, 2026

Dealership Rating
Employee Rating

Courtney always provides outstanding customer service each visit. She is why I continue to come back. More

by daniel.clark3923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2026

Koons White Marsh Chevrolet responded

Hello daniel.clark3923, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 20, 2026

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Employee Rating

always a great experience since i purchased my vehicle from them over 4 yrs ago very very satisfied with service department and the entire dealership very customer oriented More

by FISHINLADY42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2026

Koons White Marsh Chevrolet responded

Thank you FISHINLADY42! We hope to be of service to you again!

April 18, 2026

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Employee Rating

Everyone was very friendly, informative and accommodating. Courtney explained everything and wasn’t pushy and very kind More

by peacorave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2026

Koons White Marsh Chevrolet responded

Thanks for the great rating! We are always happy to help!

April 14, 2026

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Employee Rating

Courteous and always following up with the next appointment to be made n what service needs to be done! Courtney cares!! More

by debandmarce73
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2026

Koons White Marsh Chevrolet responded

debandmarce73, we really appreciate this positive review! Thanks so much!

April 14, 2026

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Employee Rating

Courtney was awesome and the repairs were done quickly. I was surprised with how quickly the work was finished. More

by Atfd43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2026

Koons White Marsh Chevrolet responded

Atfd43, we really appreciate this positive review! Thanks so much!

April 14, 2026

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Employee Rating

Great customer service and very transparent with progress of service. Very willing to answer questions More

by rdegori1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, Dan Hasselberger, Maria Taliano, Nick Chapman, Josh Chernault, George Zahariousdakis, David Letourneau, Thomas Howard

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Apr 15, 2026

Koons White Marsh Chevrolet responded

Hi rdegori1972, thanks so much for rating us so high! Be safe on the road!

April 13, 2026

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Employee Rating

Staff is efficient, courteous and kind. All the things that make a getting my car serviced there a pleasure. More

by Gire33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2026

Koons White Marsh Chevrolet responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

April 11, 2026

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Employee Rating

The dealer provided quick accurate service on my truck transmission the cost seems reasonable for the amount of work done More

by harvejacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 13, 2026

Koons White Marsh Chevrolet responded

We always appreciate positive reviews! Thank you, and happy motoring!

April 07, 2026

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Employee Rating

They have always been up front with you as far as time line and prices so far More

by fishingbkds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Brian Hastmann, George Zahariousdakis

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Apr 08, 2026

Koons White Marsh Chevrolet responded

Hi fishingbkds, thanks so much for rating us so high! Be safe on the road!

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