Nick Chapman
Nick Chapman at Koons White Marsh Chevrolet

Nick Chapman

Service Director

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.9
58 Reviews

Industry Experience

17 yrs, 11 mos

4.9

58 Reviews

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58 Reviews of Nick Chapman

April 28, 2026

Dealership Rating
Employee Rating

I took there and it took longer than what they told me we were gonna date. They fixed the power issue with the camera, but the alignment on the steering wheel it was not that bad and they left that worse. More

by alexander_arrue
Service Price Transparency
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Recommend Dealer
No

April 24, 2026

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I love how they scan your undercarriage and tires for wear, then send you a report card on its health.. More

by nichnnatebruno
Service Price Transparency
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Recommend Dealer
Yes
Apr 27, 2026

Koons White Marsh Chevrolet responded

nichnnatebruno, thank you for taking the time to leave us this positive review! Have a wonderful day!

April 23, 2026

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Great experience easy check in wait time reasonable was given updates while waiting pleasant atmosphere More

by myronlingham
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Recommend Dealer
Yes
Apr 26, 2026

Koons White Marsh Chevrolet responded

:-) Wow! Thank you for rating us so many stars!

April 22, 2026

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They always handle your vehicle with care. They communicate with you. The employees truly care. It truly is about the customers. More

by preemiebaby05
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 26, 2026

Koons White Marsh Chevrolet responded

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

April 14, 2026

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Great customer service and very transparent with progress of service. Very willing to answer questions More

by rdegori1972
Service Price Transparency
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Recommend Dealer
Yes
Apr 15, 2026

Koons White Marsh Chevrolet responded

Hi rdegori1972, thanks so much for rating us so high! Be safe on the road!

April 08, 2026

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Employee Rating

The appointment was easy and quick with no problems at all! Great experience and the waiting room was nice too More

by tnt8308
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Recommend Dealer
Yes
Apr 12, 2026

Koons White Marsh Chevrolet responded

tnt8308, we are delighted to see this rating! Have a great day!

April 07, 2026

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Employee Rating

The best service centre for Chevy cars and the best service advisor I ever met! Nick always listen and shares his insight of fixing the issue! Thank you. More

by NidhinS
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Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Koons White Marsh Chevrolet responded

Thanks for the great rating! We are always happy to help!

April 02, 2026

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Great service from the entire team. Especially from Nick my service advisor. Always a pleasure to work with. More

by eaglei218
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2026

Koons White Marsh Chevrolet responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

March 23, 2026

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Excellent service the best in baltimore,service reps are very professional and tend to your needs as for your vehicle. xcellent service the best in Baltimore More

by ktodd0131
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 26, 2026

Koons White Marsh Chevrolet responded

ktodd0131, thank you again for taking the time to let us know how we did!

March 16, 2026

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Employee Rating

The service was amazing! Everyone was so friendly and kind! The waiting room is comfortable and service was quick! More

by terry.gover
Service Price Transparency
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Recommend Dealer
Yes
Mar 19, 2026

Koons White Marsh Chevrolet responded

Thanks for the great rating! We are always happy to help!

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