Jeff Coulson

The staff at Koons Chevrolet White Marsh are the most professional and helpful staff that if ever experienced in my 40 plus years buying cars at a traditional dealership. They helped me with my car buyi professional and helpful staff that if ever experienced in my 40 plus years buying cars at a traditional dealership. They helped me with my car buying process from start to finish without any pressure, games, and in a timely fashion. More

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Service was great. It is way too expensive, but I want to continue having my vehicle serviced at the dealership. Not only for maintenance consistency but to maintain th It is way too expensive, but I want to continue having my vehicle serviced at the dealership. Not only for maintenance consistency but to maintain the warranty should there ever be a situation. In the future I want a check off list of my courtesy inspection. More

by gilbertlookinglandjr Verified Customer Verified Customer

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Our salesman Sydney was great. He was available when we needed. He spent all the time we needed for questions He was available when we needed. He spent all the time we needed for questions More

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Steve made the process fast and painless he answered all my questions regarding vehicle, very knowledgeable. Top notch all the way around. my questions regarding vehicle, very knowledgeable. Top notch all the way around. More

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Koons Chevrolet was very professional and understood what I needed and Denny was very helpful and very supportive koons need not change the way they treat people I would recommend all my friends and family t I needed and Denny was very helpful and very supportive koons need not change the way they treat people I would recommend all my friends and family to purchase a new vehicle from them thank you for all you all have done for me More

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Great staff. Helpful and knowledgeable. I will continue to use Koons for my automotive needs. I Helpful and knowledgeable. I will continue to use Koons for my automotive needs. I More

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Worst car buying experience ever. I was told they had a vehicle and when I showed up they had already sold it. They pressured me to try and buy and I get very uncomfortable I wouldn’t recommend this dealer vehicle and when I showed up they had already sold it. They pressured me to try and buy and I get very uncomfortable I wouldn’t recommend this dealership to anyone More

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First purchase This was my first car dealership purchase and it went so smooth. Would definitely come back for any future purchases. Thank you Koons for my new car This was my first car dealership purchase and it went so smooth. Would definitely come back for any future purchases. Thank you Koons for my new car More

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should not be dealing in vehicle's other than chevy they sold me a vehicle which has been in the shop close to 20 times in a year and I went in to get them to buy me out of it and they wanted to insult they sold me a vehicle which has been in the shop close to 20 times in a year and I went in to get them to buy me out of it and they wanted to insult me by wanting to give me 4500 for the truck which kbb is 7k and roll 8k over to the new truck......I would have thought they would like to turn a longtime customer into a lifetime cause I was agreeing to get a 17 Silverado if it all worked out ,but now here is am again with this truck going back into there Shop for a second rear main seal. 06 ram 1500 More

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My Husband and I just bought a brand new 2013 Chevy Cruze. It was surprisingly painless! The customer service at Koons was the best I've ever dealt with. We got the car we wanted at an excellent price! Cruze. It was surprisingly painless! The customer service at Koons was the best I've ever dealt with. We got the car we wanted at an excellent price! It was absolutely a very positive experience! They even entertained my 4 yr old and he had fun while we were there! I was impressed :) More

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