Nick Chapman
Nick Chapman at Koons White Marsh Chevrolet

Nick Chapman | Page 5

Service Director

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

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4.9
58 Reviews

Industry Experience

17 yrs, 11 mos

4.9

58 Reviews

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58 Reviews of Nick Chapman

November 13, 2025

Dealership Rating
Employee Rating

it's great dealing with Koons. fast service, great people. easy drop off and pickup. More

by jamesbass
Service Price Transparency
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Recommend Dealer
Yes

November 05, 2025

Dealership Rating
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It took some time, but they were able to figure out the issue. I am pleased with the service and the communication during the fix. More

by enrique.chumbes
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

October 31, 2025

Dealership Rating
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The service and politeness that everyone showed me was incredible .the experience was delightful and quick More

by paulkaline1969
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Zahariousdakis

October 29, 2025

Dealership Rating
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Very clean and friendly environment , prompt care oil change and Excellent Service ! I would recommend Koons Chevrolet! More

by ewlarue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault, Courtney Krause

October 21, 2025

Dealership Rating
Employee Rating

Friendly and helpful people always at Koons Chevrolet. I have been going to Koons for 30 years More

by Tim
Service Price Transparency
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Recommend Dealer
Yes

October 15, 2025

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Employee Rating

I got my car oil changed there and I’m so happy with the service More

by ong31375
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2025

Koons White Marsh Chevrolet responded

We couldn't ask for a better review of Koons White Marsh Chevrolet. Thanks so much for your kind review!

October 03, 2025

Dealership Rating
Employee Rating

The process, communication, environment, and employees are always excellent. Chris always make sure that he takes care of things that I inquire and have concerns about. More

by eadingle.ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Koons White Marsh Chevrolet responded

Thank you for your excellent review! We are thrilled that Chris and the team were so helpful. We are happy to have you as a customer here at Koons White Marsh Chevrolet!

October 03, 2025

Dealership Rating
Employee Rating

I experienced a minor service issue, the Service Manager stepped in and resolved the issue right away. Everything worked out well. More

by arodriguez1729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Koons White Marsh Chevrolet responded

Thank you for your feedback! We’re glad we could resolve everything promptly for you. We hope to serve you again at Koons White Marsh Chevrolet.

October 02, 2025

Dealership Rating
Employee Rating

Everyone was friendly and well informed. Scheduling the appointment was easy as well as making a change in the time. The truck was ready when promised. Great job all around. More

by unclejordo
Recommend Dealer
Yes
Oct 03, 2025

Koons White Marsh Chevrolet responded

Thanks for the awesome feedback! It's great to hear our team made the experience seamless. Safe travels from all of us at Koons White Marsh Chevrolet!

September 30, 2025

Dealership Rating
Employee Rating

Service department employees were Courteous and knowledgeable. Service was completed in less time than was estimated. More

by tinachios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2025

Koons White Marsh Chevrolet responded

We are glad to hear our team got the job done so efficiently. Thank you for choosing Koons White Marsh Chevrolet!

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