Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle | Page 18

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
538 Reviews
5.0

538 Reviews

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538 Reviews of Mike Waddle

April 23, 2023

Dealership Rating
Employee Rating

The work that needed to be done was explained well. I was kept informed of the progress. When it was determined the work would take a few hours they were able to provide me with a ride home. They c More

by Mmg55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2023

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

April 19, 2023

Dealership Rating
Employee Rating

Great service as usual! Thank you Kenny and Jerry for making me feel like a valuable customer! More

by Jerry V
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva , Kenny Holiday

Apr 24, 2023

Arlington Heights Ford responded

Jerry, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Arlington Heights Ford! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Arlington Heights Ford Team

April 06, 2023

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Tony and his team did a great job servicing my vehicle. Really appreciate the ease with regard to maintenance. Will definitely come back for my car's future needs. More

by Jenny
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva, Lou Alfano, Nicole Bayne , Kevin Juarez, Anthony Velasco, Anthony Wojciechowski

Apr 11, 2023

Arlington Heights Ford responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Ford, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Ford Team

March 24, 2023

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Quick and service as usual. I was under a time constraint and Mike handled everything accordingly. More

by Jh
Service Price Transparency
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Recommend Dealer
Yes
Mar 29, 2023

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

March 22, 2023

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This Arlington Heights Ford dealership And Tony W Always do a great job and have for the last 15 years. I would not hesitate to recommend them. john f. 3,22,23 More

by john fed
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva , Anthony Velasco, Anthony Wojciechowski

Mar 27, 2023

Arlington Heights Ford responded

John, we cannot thank you enough for your wonderful review of Arlington Heights Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Arlington Heights Ford Team

March 22, 2023

Dealership Rating
Employee Rating

The service department was helpful and respectful. Highly recommend this dealership for your service needs. More

by bobbyberk
Recommend Dealer
Yes
Mar 24, 2023

Arlington Heights Ford responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Arlington Heights Ford Team

March 15, 2023

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As always, Mike & the team took care of us in a timely fashion and let us know as soon as the vehicle was ready for pick up. More

by kpalm
Service Price Transparency
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Recommend Dealer
Yes
Mar 20, 2023

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

March 14, 2023

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Employee Rating

Mike Waddle made sure that my needs were addressed. I couldn't have asked for a better person on the other end of the line to help me. Kudos to him for making my experience that much better. More

by Zbruno666
Service Price Transparency
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Recommend Dealer
Yes
Mar 17, 2023

Arlington Heights Ford responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Ford Team

March 10, 2023

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Employee Rating

We switched shops a couple years ago and quickly found it was the best decision we could have made. Mike & his team are very knowledgeable, helpful, prompt and accommodating. As long as I am able, we will More

by kpalm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood

Mar 15, 2023

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

March 06, 2023

Dealership Rating
Employee Rating

I make the 30 minute drive to AH Ford from Chicago. Service Dept is very quick with great customer service. Schedule changes aren’t an issue. Exceed my expectations More

by bbmonte72psd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2023

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

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