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Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle | Page 19

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
538 Reviews
5.0

538 Reviews

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538 Reviews of Mike Waddle

March 03, 2023

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Employee Rating

My customer service associate was : Timely. Efficient. Honest. and Professional! Jerry’s staff always is! More

by Jimmyv6560
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Elliott Reichel

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Mar 08, 2023

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

March 02, 2023

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Well taken care of by the service team. Polite and responsive to my needs. Well return in the future. More

by alecowens12
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2023

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

February 23, 2023

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Just wanted to thank you for you AMAZING service and How quickly you were able to fit us in on such short notice . Its always a pleasure see you guys , More

by loismenis
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: mike waddle

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Feb 28, 2023

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

February 18, 2023

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Employee Rating

Mike Waddle was nice. Explained what work was needed. Very helpful and patient. Always enjoy having him work with me. More

by gnowry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2023

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

February 17, 2023

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Great customer service. I have used them multiple times and would happily go back for all my Ford services. More

by john.z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2023

Arlington Heights Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Arlington Heights Ford Team

February 15, 2023

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Employee Rating

Mr. Waddle was very helpful when working with this dealership. Kept me up to date on progress of work being done on vehicle. I would recommend this dealership. More

by nmackey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2023

Arlington Heights Ford responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Arlington Heights Ford special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Arlington Heights Ford Team

February 11, 2023

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Employee Rating

I was treated with respect and professionalism by my service manager. Mike Waddle. I would go to Arlington Heights Ford again. More

by Maanzelone
Recommend Dealer
Yes
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Feb 14, 2023

Arlington Heights Ford responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Arlington Heights Ford Team

January 27, 2023

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Great experience this morning - from the concierge-level check-in and fantastic customer service from Mike, it was first-class. They completed my work quickly and had me on my way within an hour. Will defin More

by David
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 01, 2023

Arlington Heights Ford responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Arlington Heights Ford Team

January 26, 2023

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Employee Rating

I have been coming to Arlington Ford for a while. Mike was great taking care of what I needed serviced on my car. Always know they are looking out for me and not trying to have do service that is not More

by Dmaycan24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Elliott Reichel

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Jan 31, 2023

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

January 20, 2023

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Employee Rating

Kevin and the service team are awesome to work with. All of my family's vehicles are service here because of the excellent service. Thank you. More

by Slick Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Vasco, Jerry Hood, Victor Villanueva, Lou Alfano, Nicole Bayne , Kevin Juarez, Anthony Velasco, Anthony Wojciechowski, Todd Norris - The very best mechanical engineer

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Jan 25, 2023

Arlington Heights Ford responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Ford, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Ford Team

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