Mike Sack | Page 3

Envision Ford of Oxnard responded

Thank you for the great feedback! I’m glad to hear our team provided personable, efficient service and clear communication throughout your visit. We truly appreciate your trust in Envision Ford and look forward to serving you again!

Envision Ford of Oxnard responded

Thank you for the great feedback! We’re glad to hear Evan and Mike made your service visit quick and easy, with a smooth drop-off and pick-up. They’ll be happy to hear your appreciation. Thanks again, and we look forward to seeing you next time! — Ford of Oxnard Team

Envision Ford of Oxnard responded

Thank you for the great review! We’re glad to hear your visit met your expectations and that our team was helpful throughout your experience. We truly appreciate your recommendation and your business, and we look forward to assisting you again in the future.

Envision Ford of Oxnard responded

I’m very sorry to hear about the condition of your truck at pickup and the unfinished work on your tailgate. That’s absolutely not the experience we want for our customers, and I understand your frustration — especially after being told we’d follow up. I’m going to look into this personally to ensure the repairs are completed promptly and correctly. Please reach out to me directly so I can expedite the process and make sure your truck is returned in proper condition. Thank you for bringing this to my attention — I appreciate the opportunity to make it right.