Miguel Mazaba
Miguel Mazaba at Russ Darrow Metro Mazda

Miguel Mazaba

Parts Counter

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
72 Reviews
4.7

72 Reviews

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72 Reviews of Miguel Mazaba

December 26, 2025

Dealership Rating
Employee Rating

Lied about my warranty coverage. I'm still in warranty and asked him to double check, said he did and was not covered. I check my warranty at home and was still in coverage More

by jonradtke
Recommend Dealer
No

Other Employees Tagged: Miguel Mazaba

Dec 31, 2025

Russ Darrow Metro Mazda responded

Thank you for your review, Jon. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jalen Moore jalen.moore@russdarrow.com

December 19, 2025

Dealership Rating
Employee Rating

Chose the dealership because they were open Saturday and I was hoping to get it looked at before the week was up. It took over 2 weeks for anyone to even start looking at the car. The only time I ever recei More

by ascott16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 26, 2025

Russ Darrow Metro Mazda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jalen Moore jalen.moore@russdarrow.com

December 12, 2025

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Only hiccup was when I was signing the paperwork to have the work done (Tire rotation, oil change, and diagnose knocking suspension sound). I was verbally given a price, read the paperwork before signing, t More

by joshgarsidemeyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

Dec 12, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Metro Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

December 08, 2025

Dealership Rating
Employee Rating

Service was fast and convenient and I was in and out in 30 mins. The video inspection was a great feature as well to see exactly what was worked on. More

by Kmenon610
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

Dec 09, 2025

Russ Darrow Metro Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

November 15, 2025

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Employee Rating

Bruce is thorough ans communicates very well throughout the process of having work done so I know what to expect. More

by eskoien
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 15, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

November 07, 2025

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Employee Rating

Everything was done in a timely manner and everyone I dealt with was friendly. Waiting area is nice. Thank you More

by DGLAS4D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kirsten Jones

Nov 07, 2025

Russ Darrow Metro Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jalen Moore jalen.moore@russdarrow.com

October 12, 2025

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Everyone is so very nice and helpful. They changed my oil and the video showed how he checked everything. I love all the guys. More

by ACW0923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

September 09, 2025

Dealership Rating
Employee Rating

Very efficiently run. I appreciate they took my time in consideration. Everyone was very friendly. More

by cindys1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd, Zoe DeRose

Sep 09, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

August 25, 2025

Dealership Rating
Employee Rating

Quintin is a natural people person. Took care of me greatly. Made my experience 5 stars. More

by BRIANBIDDLE94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Rueth , Quintin Neal

Aug 25, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jalen Moore jalen.moore@russdarrow.com

August 24, 2025

Dealership Rating
Employee Rating

Good and thoughtful service. My car feels well taken care of and I appreciate them consulting me whenever they found something. More

by DEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Quintin Neal

Aug 24, 2025

Russ Darrow Metro Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jalen Moore jalen.moore@russdarrow.com

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