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Miguel Mazaba
Miguel Mazaba at Russ Darrow Metro Mazda
Refer Me

Miguel Mazaba

Parts Counter

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.7
29 Reviews
4.7

29 Reviews

Write a Review

29 Reviews of Miguel Mazaba

April 10, 2025

Dealership Rating
Employee Rating

I have no complaints. I’m always greeted in a friendly and helpful manner. I receive quick appointments and great service, and the service video always shows what was do More

by gmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Jalen Moore, Kevin Cameron, Nick Mudd

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Apr 10, 2025

Russ Darrow Metro Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jalen Moore jalen.moore@russdarrow.com

April 08, 2025

Dealership Rating
Employee Rating

Wait time is never longer than estimated. Love the snacks and coffee. BRUCE is always fantastic. More

by MDOWODZENKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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Apr 08, 2025

Russ Darrow Metro Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

April 08, 2025

Dealership Rating
Employee Rating

Got me in out with great service. Love the video of the work being done on the car. More

by KPERRYWI
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Kevin Cameron

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Apr 08, 2025

Russ Darrow Metro Mazda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Metro Mazda, we look forward to having you as a valued customer for many years to come! Jalen Moore jalen.moore@russdarrow.com

April 02, 2025

Dealership Rating
Employee Rating

Dealer had my car for 2 weeks and couldn't diagnose it, then handed me a bill for 400dollars. Garbage. More

by kevin.t.ziegler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kirsten Jones

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Apr 06, 2025

Russ Darrow Metro Mazda responded

Thank you, Kevin, for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jalen Moore jalen.moore@russdarrow.com

March 29, 2025

Dealership Rating
Employee Rating

Fantastic dealership in terms of service - Bruce is amazing, wish I could say the same about sales - lost my keys trick! More

by MARK.BARRATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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Mar 29, 2025

Russ Darrow Metro Mazda responded

Thanks for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 27, 2025

Dealership Rating
Employee Rating

I had a really great experience, great service, and great job communicating what my vehicle needed. More

by LATIA0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Cameron, Nick Mudd

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Mar 27, 2025

Russ Darrow Metro Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

March 22, 2025

Dealership Rating
Employee Rating

We were extremely disappointed with the length of time it took to fix the car and frustrated with the lack of responsiveness when we requested updates and estimated dates of completion More

by Lawrence_mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Mudd

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Mar 28, 2025

Russ Darrow Metro Mazda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jalen Moore jalen.moore@russdarrow.com

March 22, 2025

Dealership Rating
Employee Rating

Friendly staff with good technicians. Comfortable waiting area and I appreciate the amenities while waiting for the service to be completed. More

by floydbretzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Kevin Cameron , Dontell?

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Mar 25, 2025

Russ Darrow Metro Mazda responded

Thanks, Floy, for sharing about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 10, 2025

Dealership Rating
Employee Rating

Always friendly and efficient service from everyone. Great service is why I keep coming back! More

by NICOLEGREGORIUS
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Dylan Rueth, Kevin Cameron, Kirsten Jones, Nick Mudd, Zoe DeRose

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Mar 11, 2025

Russ Darrow Metro Mazda responded

Thanks, Nicole, for sharing your thoughts about your experience with Russ Darrow Metro Mazda. We appreciate your business and hope to see you again soon! Jalen Moore jalen.moore@russdarrow.com

March 10, 2025

Dealership Rating
Employee Rating

Friendly, knowledgeable and not pushy! Kirsten shared the diagnosis and detailed precisely the parts and service required. Completed on budget and on time. Highly recommended! More

by labtechchrisjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kirsten Jones

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Mar 11, 2025

Russ Darrow Metro Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Kirsten here at Russ Darrow Metro Mazda to be a positive one. Please don't hesitate to reach out if you need anything else. Jalen Moore jalen.moore@russdarrow.com

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