Michel James
Michel James at Certified Benz & Beemer

Michel James

Finance Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.5
29 Reviews

I transitioned to the automotive industry after 20 years in the insurance business. I've spent the last 8 years as a finance manager, but recently made the move back to sales. My wife and I are relatively new to Arizona since moving here from the Seattle area, and love spending my spare time as an avid cyclist and anything outdoors.

Industry Experience

11 yrs, 10 mos

4.5

29 Reviews

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29 Reviews of Michel James

March 12, 2026

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Employee Rating

Saw Yu was an exceptional representative of their company. She was knowledgeable and professional while being very attentive to our questions and concerns. In the end we purchased the car. We would d More

by aaron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Pals, Saw Yu Nwe Zin

March 12, 2026

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Employee Rating

Great experience at the dealership! The process was smooth and stress-free from start to finish. Tim Smith and David Escalante were both fantastic, friendly, knowledgeable, and genuinel More

by Angel Madera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith, David Escalante

March 09, 2026

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Employee Rating

Amazing dealership and extremely professional. I have purchased a lot of cars throughout my life – all of which have been high-end – and this is probably one of the best experiences I’ve had. Very More

by Meb4405
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Cunningham

Mar 10, 2026

Certified Benz & Beemer responded

Dear Meb4405: What a great review! On behalf of Mike and the CBB team, you are very welcome. Our mission is to provide our customers with the best car buying experience that they have ever had and we are happy that you appreciated that from Mike and the CBB team. Thanks so much for your high praise and support. We look forward to the pleasure of working with you again in the future.

March 05, 2026

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Really great experience overall. The team was friendly and easy to work with, and the whole process was smoother than I expected. I am happy with my car and would definitely come bac More

by michellemybel32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saw Yu Nwe Zin

Mar 06, 2026

Certified Benz & Beemer responded

Dear michellemybel32: Thank you for letting our customers know how Saw made your purchase so smooth and easy for you. We appreciate your support and look forward to the pleasure of helping you again in the future.

February 24, 2026

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David Escalante was our sales rep and was transparent with everything from the beginning. Bought what I was looking for! Thanks again. More

by Jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Escalante

Feb 25, 2026

Certified Benz & Beemer responded

Dear Jeff: You are very welcome! We really appreciate you taking the time to let our customers know about our transparent sales process. It's great that David helped get you in the BMW you were looking for. Thank you for your support. We look forward to assisting you again in the future.

February 24, 2026

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Andy was great helping us with the purchase of our 2020 Toyota Camry TRD. He contacted us quickly and made the whole process very easy. I would definitely return to Certified Benz and Beemer and I would o More

by Brad11140
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl

Feb 25, 2026

Certified Benz & Beemer responded

Dear Brad11140: Thank you for your positive feedback! It's great to hear that Andy was able to provide you with such helpful service with your Toyota Camry TRD purchase. We are grateful for your business and look forward to the opportunity to work with you again in the future.

February 22, 2026

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Scott was amazing. We drove up from Tucson. Made the process so easy, and were able leave with what we wanted. More

by tylerbierman
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Bailey

Feb 24, 2026

Certified Benz & Beemer responded

Dear tylerbierman: We couldn’t be more pleased to hear that Scott was able to provide you with fantastic service to get you into the Kia you wanted. Thank you for your kind words and support. We look forward to the pleasure of working with you again in the future.

February 18, 2026

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This is the second vehicle I have purchased from CBB and it will be the absolute last. CBB was given paperwork the day we purchased the car stating when exactly the check would arrive and raised no issues o More

by JaminB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Danny Quintana

Mar 02, 2026

Certified Benz & Beemer responded

Dear Jamin: We are very disappointed to receive your review, especially in light of you being a repeat customer. After receiving your review, I personally reached out to you to discuss the issues that you raised but unfortunately was unable to speak with you. I wanted to share with you the unique circumstances with your purchase in terms of you getting your vehicle prior to CBB receiving funds. For clarity, your credit union did confirm that it mailed you the check to fund the vehicle and CBB did not receive the check in the 7 days that we had provided to fund the transaction. That said, I do appreciate your feedback and am sorry to hear you feel that you were mistreated in some way. Sincerely, Jack Schneider, Owner

February 16, 2026

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This isn't your run of the mill dealership, they treat you like one of their own, no pressure, no gimmicks, no xx. Saw took great care of us, answered every question and made sure we left with no stone un More

by JB123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David James, Saw Yu Nwe Zin , Omar Robles

Feb 17, 2026

Certified Benz & Beemer responded

Dear JB123: Thanks so much for sharing your positive feedback with us. We are delighted to hear that Saw took great care of you with your recent Toyota purchase. Your kind words and support are greatly appreciated. Please reach out when we can be of assistance to you again.

February 15, 2026

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Scott was so helpful, he worked my deal while I was at home and even got me within my budget! I was only at deal ship for a hour and a half with finance! Thank you so much! More

by Asha Wheeler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Bailey

Feb 16, 2026

Certified Benz & Beemer responded

Dear Asha Wheeler: You are very welcome! We couldn't be more pleased to hear how helpful Scott was with your recent Volvo purchase. Thank you for your kind words and support. We look forward to the pleasure of helping you again in the future.

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