Michel James
Michel James at Certified Benz & Beemer

Michel James | Page 3

Finance Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.7
61 Reviews

I transitioned to the automotive industry after 20 years in the insurance business. I've spent the last 8 years as a finance manager, but recently made the move back to sales. My wife and I are relatively new to Arizona since moving here from the Seattle area, and love spending my spare time as an avid cyclist and anything outdoors.

Industry Experience

12 yrs, 1 mo

4.7

61 Reviews

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61 Reviews of Michel James

April 28, 2026

Dealership Rating
Employee Rating

Scott was extremely helpful, patient and friendly. He even stayed late to make sure the job was complete. It was a very quick and painless buying experience! More

by ginarose723
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Bailey

Apr 29, 2026

Certified Benz & Beemer responded

Dear ginarose723: We are delighted to hear that Scott went above and beyond to make your recent purchase such a pleasant experience. Thank you for your business. Please let us know when we can ever be of assistance to you again.

April 28, 2026

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Employee Rating

Jamie made the process for purchasing my new car out of state very easy. He was always very quick to respond to calls or texts and providing status updates. He sent several videos of the car in great detai More

by mykayleeboo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jamie Herbranson

Apr 29, 2026

Certified Benz & Beemer responded

Dear mykayleeboo: We really appreciate our out-of-state customers! Thanks so much for sharing how Jamie helped make your recent purchase such a pleasurable experience. Thank you for business. We hope to have the opportunity to work with you again in the future.

April 18, 2026

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Working with Tim throughout the purchase was a great experience. He was attentive to exactly what I was looking for and took the time to clearly explain all the features and specs of the car. He made th More

by Nickfpes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Smith, Adam Pals

Apr 19, 2026

Certified Benz & Beemer responded

Dear Nickfpes: Thank you for sharing with our customers how Tim made your recent purchase so smooth and easy for you. We appreciate your business as well as your recommendation of Tim and CBB to others. We look forward to the pleasure of working with you again in the future.

April 18, 2026

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Employee Rating

Class A dealership, 7th car that I have purchased from here. They respect my time by getting me taken care of quickly. A top notch facility with a highly professional team. More

by Chris.donald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl

Apr 19, 2026

Certified Benz & Beemer responded

Dear Chris.donald: Thank you for your 5 Star review and for being such a loyal customer! We appreciate your continued support and look forward to the pleasure of serving you again in the future.

April 18, 2026

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Employee Rating

Mark Stevens was fantastic to work with. Because I live out of state my transaction was definitely more work than most. I made the decision to fly in early in the morning giving Mark very l More

by Jdk737
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Stevens , Omar

Apr 19, 2026

Certified Benz & Beemer responded

Dear Jdk737: Thank you for your positive feedback! We really appreciate you sharing with our customers how Mark helped make your out-of-state purchase so smooth and easy for you. Thank you for your kind words and support. We hope to have the pleasure of serving you again in the future.

April 13, 2026

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Employee Rating

One of the best dealerships that will work with anybody and make sure you get to take home the car you desire. More

by moealaniz95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl

Apr 14, 2026

Certified Benz & Beemer responded

Dear moealaniz95: Thank you for taking the time to share your compliments of our dealership. We appreciate your kind words and support. Please do not hesitate to reach out when we can be of service to you again in the future.

April 13, 2026

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Mark was very courteous and helpful. However., as the vehicle was a fairly rare discontinued classic. The dealer was not prepared to o negotiate a dime off of their asking price.. Once y More

by Nevcfo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Stevens

Apr 14, 2026

Certified Benz & Beemer responded

Dear Nevcfo: We really appreciate you taking the time to share your positive feedback. CBB uses a market-based pricing system which is designed to provide our customers with our best price right up-front. This eliminates the back-and-forth negotiations that most customers dislike. We understand that some of our customers still think they can get a better price thru negotiation and are disappointed when that is not available. That said, we are grateful for the opportunity to earn your business. Please let us know when we can ever assist you again the future.

April 11, 2026

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Employee Rating

Dealership was extremely professional, from the moment we walked in, to the test drive and finally the financing. Nothing negative to write! More

by jrak0000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saw Yu Nwe Zin

Apr 12, 2026

Certified Benz & Beemer responded

Dear jrak0000: Thank you for taking the time to share your compliments of our dealership and customer service. We appreciate your kind words and support. Please do not hesitate to reach out when we can be of service to you again in the future.

April 04, 2026

Dealership Rating
Employee Rating

Very helpful and accommodating, easy to work with quick responses to my questions from start to finish I bought the car from out of state and had it shipped. A little more difficult than buying it on the d More

by GT3 at 75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Cunningham

Apr 05, 2026

Certified Benz & Beemer responded

Dear GT3 at 75: Thank you for your positive review! We are glad that Mike helped make your out-of-state car buying experience so smooth and easy for you. We are grateful for your support as well as your kind recommendation of Mike and CBB to others. Please reach out when we can be of service to you again in the future.

April 03, 2026

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Employee Rating

Saw was great! ! No pressure, and she was very personable. This was one of our easiest purchases from start to finish (test drive to finance). No hassle, we defini More

by nyjoey5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saw Yu Nwe Zin

Apr 04, 2026

Certified Benz & Beemer responded

Dear nyjoey5: Thank you for sharing how well you enjoyed your car buying experience working with Saw. It's great that you also appreciated our zero-pressure sales process. We are grateful for your support. Please let us know when we can have the pleasure of helping you again in the future.

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