Michel James | Page 4

My purchasing experience was great, and the customer service I received was truly exceptional. Thank you for making the process smooth and enjoyable. I appreciate the effort and professionalism! service I received was truly exceptional. Thank you for making the process smooth and enjoyable. I appreciate the effort and professionalism! More

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This vehicle that I purchased from these people, they are awesome. Always back up their claims vehicles always satisfied me my son I believe is purchased maybe eight vehicles. I’ll keep coming back. This one awesome. Always back up their claims vehicles always satisfied me my son I believe is purchased maybe eight vehicles. I’ll keep coming back. This one’s going to my granddaughter not gonna trade it in. That’s how I am and the quality of the vehicles I purchased from this dealership. More

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From start to finish was easy and painless, was in and out within 2 hours. Sales man was great and finance was quick. out within 2 hours. Sales man was great and finance was quick. More

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Overall, a smooth and easy experience working with this dealership and especially working with Tom! Customer service, communication and positive attitude was 10/10 through and through. Very satisfied with dealership and especially working with Tom! Customer service, communication and positive attitude was 10/10 through and through. Very satisfied with my purchase and experience with Tom! More

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Working with Que and CB&B was an absolute pleasure. They aren't your typical car dealership and Que isn't your typical car salesman. He took the time to understand our needs and helped us find the car They aren't your typical car dealership and Que isn't your typical car salesman. He took the time to understand our needs and helped us find the car we wanted. While the process took over a month, Que was very patient with us and answered a ton of questions during that time. He even allowed my wife to check out the car of her dreams, although out of our price range, the smile on her face was priceless. Thank you Que, Adam and Michel, we will definitely be back again! More

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I really appreciate the help that Scott was able to provide and the extra time that he put in for me. provide and the extra time that he put in for me. More

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Scam artist in finance dept . The cut every corner at my expense. Place isn’t what it used to be. The cut every corner at my expense. Place isn’t what it used to be. More

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Really enjoyed working with Jason Yap. We had some specific goals with our recent purchase. Jason provided several options with absolutely no pressure. Looking forward to working with him We had some specific goals with our recent purchase. Jason provided several options with absolutely no pressure. Looking forward to working with him in the future. More

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Leandra was absolutely fantastic to work with. We were in a tough spot — vacationing in California while Virginia residents — when our car unexpectedly died and we suddenly needed a replacement fa We were in a tough spot — vacationing in California while Virginia residents — when our car unexpectedly died and we suddenly needed a replacement fast. From the very first call, Leandra and her team knew exactly how to handle the situation. We purchased our used Ford Explorer entirely over the phone, had it shipped to California, and will be registering it back in Virginia. That’s not a simple transaction, but Leandra made it feel effortless. She was extremely knowledgeable, explained everything clearly, and handled the logistics with confidence and professionalism. There was zero pressure at any point — just honest answers, great communication, and a smooth process from start to finish. Delivery was fast, updates were consistent, and everything happened exactly as promised. If you’re looking for someone who genuinely knows what they’re doing, communicates well, and makes a stressful situation easy, Leandra is the person you want. We couldn’t be happier with the experience and would absolutely recommend her to anyone. More

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Saw was very helpful and had a lot of patience with my wife and I. We ended up buying a totally different vehicle than we came in for. wife and I. We ended up buying a totally different vehicle than we came in for. More

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