Michel James
Michel James at Certified Benz & Beemer

Michel James | Page 2

Finance Manager

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.7
61 Reviews

I transitioned to the automotive industry after 20 years in the insurance business. I've spent the last 8 years as a finance manager, but recently made the move back to sales. My wife and I are relatively new to Arizona since moving here from the Seattle area, and love spending my spare time as an avid cyclist and anything outdoors.

Industry Experience

12 yrs, 1 mo

4.7

61 Reviews

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61 Reviews of Michel James

May 21, 2026

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Employee Rating

Easy no hastle process! Fast and thorough and friendly, Eddy was very helpful and detailed. Thanks so much More

by woman.little
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Eddy Jaime

May 22, 2026

Certified Benz & Beemer responded

Dear woman.little: We really appreciate you sharing how well you enjoyed your car buying experience working with Eddy. Thank you for your business. Please let us know when we can have the pleasure of helping you again in the future.

May 20, 2026

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Excellent transaction. Mike Cunningham , my sales rep, was both professional and extremely prompt in getting me details, as I purchased long distance. Seamless! More

by bradh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Cunningham

May 21, 2026

Certified Benz & Beemer responded

Dear bradh: We love to hear from our out-of-state customers! Thanks so much for sharing your compliments of Mike's customer service. We are grateful for your business and look forward to the opportunity to serve you again in the future.

May 19, 2026

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Employee Rating

Great experience. Vehicle was as described and pictured on internet. I would buy from this dealership again. More

by shannon.stevens322
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl

May 20, 2026

Certified Benz & Beemer responded

Dear shannon.stevens322: Our mission is to provide our customers with the best car buying experience that they have ever had so we really appreciate your feedback. Thanks so much for your high praise and support. We look forward to the pleasure of working with you again in the future.

May 18, 2026

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Andy was great to work with, very knowledgeable and no pressure whatsoever, he made me feel very comfortable with my purchase! Thank you Andy! I will be back to purchase again! More

by mbdesignsphx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl, Tom Berra

May 19, 2026

Certified Benz & Beemer responded

Dear mbdesignsphx: On behalf of Andy, you are very welcome! We are glad that Andy provided you with an easy and zero-pressure car buying experience. Thank you for your kind words and support. We look forward to the pleasure of serving you again in the future.

May 18, 2026

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Saw Yu was extremely friendly and comfortable to talk to about the car. The financier was pushy about the options unfortunately and killed the mood when I denied the options, being visibly upset about it. W More

by con
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Saw Yu Nwe Zin

May 19, 2026

Certified Benz & Beemer responded

Dear Con: Thanks for sharing how friendly and helpful Saw was with your recent purchase. We are sorry to hear that you felt the finance person was pushy. Normally, we attempt to make every purchase fully transparent and without any pressure. As part of that transparency, our finance person was obligated to let you know that the vehicle you purchased had an extremely limited warranty period due to its age and presented options for you so you could better protect your new purchase against future repairs. Apparently, he did so in a way that made you feel uncomfortable and, for that, we apologize. Please let us know when we can ever assist you again. Sincerely, Jack Schneider, Owner

May 13, 2026

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I just purchased my first vehicle from CBB and the experience exceeded my expectations. Saw was my Product Specialist; she was extremely professional, knowledgeable, thorough, and responsive. She More

by Kristie Bullis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Pals, Saw Yu Nwe Zin , Charles in the service department was 5 stars too

May 14, 2026

Certified Benz & Beemer responded

Dear Kristie Bullis: You are very welcome! We appreciate you sharing your compliments of the customer service you received from Saw and the CBB team with your recent Mercedes-Benz purchase. Thank you for giving CBB the opportunity to earn your business. We hope to have the pleasure of assisting you again in the future.

May 12, 2026

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Certified Benz and Beemer is an unparalleled buying experience. Everyone at the dealership is an ultimate professional, kind, and helpful. The quality of cars and attention to detail is second to none. More

by mark.pacult
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Pals, Saw Yu Nwe Zin

May 13, 2026

Certified Benz & Beemer responded

Dear mark.pacult: Our mission is to provide our customers with the best car buying experience that they have ever had so we really appreciate your feedback. It's great that you also enjoyed our wide selection of high-quality vehicles. Thanks so much for your high praise and support. We look forward to the pleasure of working with you again in the future.

May 11, 2026

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Prepared, professional and efficient dealership. Excellent sales and financial staff. Excellent explanation of the sales process. More

by Sanchopaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Cunningham

May 12, 2026

Certified Benz & Beemer responded

Dear Sanchopaz: Thank you for taking the time to share your compliments of our dealership, and the customer service received from our CBB team. We appreciate your kind words and support. Please do not hesitate to reach out when we can be of service to you again in the future.

May 07, 2026

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This was one of the best car buying experiences I’ve ever had. Mark was awesome, had the vehicle ready for us when we got there, test drove it, signed the papers and out of there. Didn’t take more than a cou More

by Adamgoutdoors
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Stevens , Ryan Bregman

May 08, 2026

Certified Benz & Beemer responded

Dear Adamgoutdoors: We really appreciate you sharing how well you liked the smooth, easy and zero-pressure car buying experience working with Mark. Thanks so much for choosing CBB and for your 5 Star review. We look forward to the pleasure of helping you again in the future.

April 30, 2026

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Mike C. was the best and easiest salesperson I have worked with. It was a no-pressure sales experience, and the team was very reasonable and understanding of More

by Allenburnham2026
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Miller, Mike Cunningham

Apr 30, 2026

Certified Benz & Beemer responded

Dear Allen Burnham: We really appreciate you sharing how well you liked the smooth, easy and zero-pressure car buying experience working with Mike and the CBB team. Thanks so much for choosing CBB. We look forward to your return and providing you with another 5 Star experience when you do.

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