Michael Uzl II | Page 10

Bo was patient, upfront, understanding, and simply amazing to work with . He and Mike Uzl did a tremendous job making certain our experience was 💯 and above. Klaben will be our dealership of choice m amazing to work with . He and Mike Uzl did a tremendous job making certain our experience was 💯 and above. Klaben will be our dealership of choice moving forward with all our family car needs. Thank you for an exceptional experience! More

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The team at Klsben went ABOVE and BEYOND! !! I live in Detroit and this was my first online out of state purchase. They made it easy and DELIVERED on every promise!!! My next Lincoln will co !! I live in Detroit and this was my first online out of state purchase. They made it easy and DELIVERED on every promise!!! My next Lincoln will come from them!! Customer service GOES A LONG WAY!!! THANK YOU!!! More

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It was a nice experience. Tim was great. Worked through some of my high demands and made a deal Tim was great. Worked through some of my high demands and made a deal More

by SUTT2 Verified Customer Verified Customer

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Mike is the guy you would hope to encounter on all of your more extensive, big ticket purchases. Mike is courteous, knowledgeable, pleasant, & thorough. He spent the time to ask us exactly what we thoug your more extensive, big ticket purchases. Mike is courteous, knowledgeable, pleasant, & thorough. He spent the time to ask us exactly what we thought we were looking for, & provided us the information to discover how that translated to the vehicle we drove home that same day. More

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This is my Third purchase from Bo and Klaben. I am always pleased with the process and the interactions with the staff. That I'd why I will be back for Bo and Klaben! I am always pleased with the process and the interactions with the staff. That I'd why I will be back for Bo and Klaben! More

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Wow! In 45 years of buying cars, we've never had an experience as wonderful as this. THIS is how I'd always dreamed buying a car should be, from our in In 45 years of buying cars, we've never had an experience as wonderful as this. THIS is how I'd always dreamed buying a car should be, from our initial contact online with Tyler Kline, to the moment we walked into the showroom and were welcomed by Mike Uzl, to our meeting with Angela Mazzagatti in finance. Mike greeted us and we were immediately comfortable with his approach. We've never had a salesperson ask us such detailed questions about our intended purchase. In fact, after listening to us, he actually convinced us to consider a LESS expensive model (the Premiere). He explained all the differences between our various options and NEVER pushed us in one direction or another. After selecting our vehicle, Mike took us to Angela Mazzagatti in finance. WOW again! For the first time ever, in dealing with the finance department, there was absolutely minimal attempt to sell us the various after sale options, e.g. road hazard protection, extended warranty, etc. Angela explained that she was simply going to go over the different packages, but it was entirely up to us as to whether to purchase any, without any of the usual high pressure tactics. And she was true to her word. Everyone we came across at the dealership was polite, friendly, and helpful! Mike even confirmed with one of the Klaben family that we would be covered under the Complimentary Lincoln Pickup & Delivery service, since we live 64 miles away from the dealership. My wife and I are just incredulous at the way Klaben Lincoln operates and will be sure to return for any future purchases. More

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It was a great and relaxing experience working with the Klaben Ford team in Kent. Klaben Ford team in Kent. More

by Explorer Lover Verified Customer Verified Customer

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Mike, Christine and the rest of the staff are kind, easy to talk to and considerate. I appreciate the time and work that was taken to find me a wonderful deal on the car I had hoped for. to talk to and considerate. I appreciate the time and work that was taken to find me a wonderful deal on the car I had hoped for. More

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Mike Uzl and the Klaben team has always taken great care of me and my family when buying vehicles. This is my 5th vehicle through Klaben and I will continue to come back to Mike and Klaben. of me and my family when buying vehicles. This is my 5th vehicle through Klaben and I will continue to come back to Mike and Klaben. More

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First time customer of Klaben, and will now be one for a lifetime. Mike went above and beyond throughout the process. I wish all sales reps would emulate his approach/service. lifetime. Mike went above and beyond throughout the process. I wish all sales reps would emulate his approach/service. More

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