Melvin Dawson
Melvin Dawson at Suttle Cadillac

Melvin Dawson

Sales Person

Suttle Cadillac

12525 Jefferson Avenue
Newport News, VA 23602

Contact Me
4.8
25 Reviews

Melvin is a Cadillac fanatic. He knows and loves the product. Melvin is a desert storm veteran & retired from the Army as a logistics analyst in 1991. He is a member of Hampton Roads 200+ Men.

Dealership Experience

13 yrs, 4 mos

Industry Experience

31 yrs, 5 mos

Specialties & Trainings

Cadillac Technology Expert

4.8

25 Reviews

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25 Reviews of Melvin Dawson

October 07, 2026

Dealership Rating
Employee Rating

I am part of blue team. Professional & courteous service manager. First time being a Cadillac owner but so far really pleased . More

by nancy.oliver54
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laurence blue team

Oct 07, 2026

Suttle Cadillac responded

Knowing your first service visit as a Cadillac owner felt professional and welcoming means a lot to our team. Melvin is glad he could provide the attentive support you deserve during the service on your XT5.

September 29, 2026

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Suttle Cadillac continues to be my go to for all service and concerns for my Cadillac. I travel over an hour to have my Cadillac CT6 serviced at Suttle and usually catch the train home and to return to pick More

by wojohnsonii
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Samantha Brink , Lawerence on the Blue Tean

Sep 30, 2026

Suttle Cadillac responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Suttle Cadillac are glad to have you as a customer.

September 24, 2026

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I was shifted to another color team. I felt nothing less than being the number 1 customer. More

by Buda
Service Price Transparency
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Recommend Dealer
Yes
Sep 24, 2026

Suttle Cadillac responded

We’re glad the service on your GMC Sierra 1500 made you feel like a top priority, even after being shifted to another color team. Your kind words and five-star rating mean a great deal to our service department.

September 12, 2026

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We love the gold team led by Rhonda! The service is always excellent and we appreciate how quickly we get in and out. More

by yscales1
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rhonda

Sep 12, 2026

Suttle Cadillac responded

Quick turnarounds and thorough care are at the heart of our service team’s approach. Knowing that your Buick Enclave visits run smoothly and that you value our efforts means a lot to us.

September 08, 2026

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I originally wrote out a lengthy response to my experience, but it,so I'll be brief..Outstanding operations..this place will be the only place I have my car serviced..thank you Rhonda McLean-Gold T More

by huntgt6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rhonda McLean-Gold Team

Sep 08, 2026

Suttle Cadillac responded

Your compliments on our operational excellence highlight the smooth, reliable service we strive to deliver. Knowing you’ll only bring your GMC Acadia here for service means a great deal to Melvin and our service team.

August 26, 2026

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Melvin was amazing. He helped me find exactly what I wanted and didn’t try to sell me something I didn’t. He went out of his way to find me the truck I wanted in the col More

by matt_29_88
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Lita Louaillier

Aug 26, 2026

Suttle Cadillac responded

Knowing that Melvin went out of his way to find your new Cadillac in the perfect color with all the add-ons, and that Lita’s support with Navy Fed financing made everything seamless, is rewarding. Your five-star rating means a great deal to our team, and we look forward to serving you again at our dealership.

August 21, 2026

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Always get the work done on time as promised and explain everything in detail. They are the best. More

by m.jones
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Service Time
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Recommend Dealer
Yes
Aug 21, 2026

Suttle Cadillac responded

Your praise of our punctual service and detailed explanations means a lot to our service department. Thank you for trusting us with your GMC Sierra 1500.

July 24, 2026

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The staff there did a really good job in getting my car serviced. I would recommend Suttle Motors to everyone that I know.😀 More

by recorder111762
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 24, 2026

Suttle Cadillac responded

It’s great to hear our service department took care of your Chevrolet HHR so effectively. Thank you for recommending us to everyone you know.

July 23, 2026

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Employee Rating

It happened a lot faster than I thought it would . Yall do really good work More

by LILJAS23
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jessie Suttle, Jon Meadows, Johnny Fazio, Miles Suttle, Keith Felton , Jim Blankenship, Amir Wallace

Jul 23, 2026

Suttle Cadillac responded

Appreciate you letting us know your Nissan service was completed faster than expected. Our team takes pride in delivering quality work efficiently. We look forward to assisting you again.

July 15, 2026

Dealership Rating
Employee Rating

Courteous, friendly, helpful, understanding. I have been buying and servicing my vehicles at Suttle for the last 20+ years. More

by orz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lita Louaillier , Jeff. Advisor of Blue team service

Jul 15, 2026

Suttle Cadillac responded

It means a lot that you’ve been buying and servicing your vehicles with us for over 20 years. We’re pleased our team has been courteous, friendly, helpful, and understanding. We look forward to caring for your GMC Sierra 2500.

1

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